ChatKit

ChatKit

OpenAI
There There

There There

Spatie
+
+

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About

ChatKit is a conversational AI toolkit that lets developers embed and manage chat agents across apps and websites. It provides capabilities such as chatting over external documents, text-to-speech, prompt templates, and shortcut triggers. Users can operate ChatKit either using their own OpenAI API key (paying according to OpenAI’s token pricing) or via ChatKit’s credit system (which requires a ChatKit license). ChatKit supports integrations with diverse model backends (including OpenAI, Azure OpenAI, Google Gemini, Ollama) and routing frameworks (e.g., OpenRouter). Feature offerings include cloud sync, team collaboration, web access, launcher widgets, shortcuts, and structured conversation flows over documents. In sum, ChatKit simplifies deploying intelligent chat agents without building the full chat infrastructure from scratch.

About

There There is an AI-assisted, human-in-the-loop helpdesk built by Spatie in Belgium. There There unifies email channels and an embeddable chat widget in one workspace, then uses documentation, authored articles and resolved tickets to draft replies and summarise conversations. AI drafts; a human sends. Automations use triggers, conditions, and actions to bring the right context and ticket actions. One workspace can hold every product the team runs. Customer data is hosted on EU infrastructure via UpCloud. AI features use OpenAI. Transactional email goes through Postmark. There There is GDPR compliant and signs Data Processing Agreements. API access, webhooks, Discord, Slack notifications with live ticket context, a beta CLI, and agent-facing tooling are available for teams that need them.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Developers and product teams wanting a solution to embed chat agents in apps or websites, leveraging multiple LLM backends and document-aware conversational features

Audience

Customer-support teams at organizations that handle customer questions through email and chat, including teams supporting multiple products or services.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$59/user/month
Pay per user: $59 per user/month, up to 2 channels; guests and clients are free. Unlimited: $349/month billed annually, or $399/month billed monthly, with unlimited users and channels. Prices shown in USD exclude VAT. Nonprofit discount: 10%. The pricing FAQ also displays €49 per active user/month for the per-user plan.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

OpenAI
Founded: 2015
United States
platform.openai.com/docs/guides/chatkit

Company Information

Spatie
Belgium
there-there.app/

Alternatives

Alternatives

Relay

Relay

Switch Labs
MuninX

MuninX

MuninX B.V.

Categories

Chatbot Supported

Categories

Help Desk Supported

Integrations

Agent Builder Supported
AgentKit Supported
Azure OpenAI Service Supported
Gemini Supported
Gemini Enterprise Supported
GitHub Supported
Model Context Protocol (MCP) Not Supported
Ollama Supported
OpenAI Supported
OpenRouter Supported
Python Supported
Slack Not Supported

Integrations

Agent Builder Not Supported
AgentKit Not Supported
Azure OpenAI Service Not Supported
Gemini Not Supported
Gemini Enterprise Not Supported
GitHub Not Supported
Model Context Protocol (MCP) Supported
Ollama Not Supported
OpenAI Not Supported
OpenRouter Not Supported
Python Not Supported
Slack Supported
Claim ChatKit and update features and information
Claim ChatKit and update features and information
Claim There There and update features and information
Claim There There and update features and information