Audience
For small businesses and startups that find legacy help‑desk software too expensive and complex, Muninx is the modern, AI‑assisted ticketing system that delivers simplicity and affordability without sacrificing essential features.
About MuninX
MuninX is a simple, cost-effective customer support platform built for businesses that want to handle support faster without the usual complexity. It combines easy setup, transparent pricing, and AI-first capabilities such as AI-assisted reply drafting, response improvement, ticket research, and smart ticket management. The goal is to make customer support affordable, efficient, and easy to run for growing teams.
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Pricing
Starting Price:
9 EUR/agent/month
Free Version:
Free Version available.
Integrations
No integrations listed.
Company Information
MuninX B.V.
Founded: 2026
The Netherlands
muninx.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
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