ChatGenius

ChatGenius

SumGenius.ai
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About

ChatGenius is AI-powered automation for Instagram DMs and Facebook Messenger. It answers customer messages 24/7 using GPT-5, not scripted flows. When someone sends multiple messages, ChatGenius waits and combines them into one intelligent response instead of replying to each separately. It remembers past conversations—if a customer mentioned their budget last month, the AI knows that when they return. Voice messages are common on Instagram. ChatGenius transcribes them with Whisper AI and responds like it's a normal text. Most tools ignore voice messages completely. Smart follow-ups automatically re-engage leads who went quiet, referencing their specific inquiry instead of generic "just checking in" messages. Features include: integrated Google Calendar booking, 13-language auto-detection, image analysis for photos customers send, sentiment detection that alerts you when someone's frustrated, GoHighLevel CRM sync, collaboration portal, and comment-to-DM triggers for Instagram.

About

Keybe Smart Chat is an intelligent, AI-powered omnichannel chat platform that consolidates customer conversations from WhatsApp, Facebook Messenger, Instagram DMs, and web chat into a single hub, enabling businesses to manage all messaging channels from one place. It supports multiple human or AI “agents,” allowing teams to handle concurrent conversations without losing track. Smart Chat does more than simply display messages; it “detects” and extracts key information such as emails, phone numbers, or sales-opportunity signals from chats, then automatically feeds that data into a connected CRM or customer-data platform, reducing manual data entry and minimizing human error. It incorporates advanced sentiment analysis to recognize customer mood (positive, neutral, or negative) and suggests appropriate responses to agents based on context, helping deliver more empathetic and personalized interactions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small business owners, content creators, real estate agents, online coaches, auto detailers, med spas, photographers, tattoo artists, anyone who gets customer inquiries through Instagram DMs or Facebook Messenger.

Audience

Businesses and sales/service teams wanting a tool to centralize and automate all customer conversations across channels

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29/month
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

SumGenius.ai
Founded: 2025
United States
sumgenius.ai

Company Information

Keybe
Founded: 2017
United States
keybe.ai/suite-sales/smart-chat/

Alternatives

Alternatives

Genius Ai Keyboard

Genius Ai Keyboard

Corwin Buzzard
Genius Fax

Genius Fax

The Grizzly Labs

Categories

Chatbot Supported

Categories

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Not Supported
Natural Language Processing Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Not Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Supported

Integrations

Facebook Messenger Supported
Instagram Supported
GoHighLevel Supported
Google Calendar Supported
Google Sheets Not Supported
HubSpot CRM Not Supported
RD Station Not Supported
Salesforce Not Supported
Shopify Not Supported
Telegram Supported
Twilio Supported
VTEX Not Supported
WhatsApp Not Supported
WooCommerce Not Supported

Integrations

Facebook Messenger Supported
Instagram Supported
GoHighLevel Not Supported
Google Calendar Not Supported
Google Sheets Supported
HubSpot CRM Supported
RD Station Supported
Salesforce Supported
Shopify Supported
Telegram Not Supported
Twilio Not Supported
VTEX Supported
WhatsApp Supported
WooCommerce Supported
Claim ChatGenius and update features and information
Claim ChatGenius and update features and information
Claim Keybe SmartChat and update features and information
Claim Keybe SmartChat and update features and information