ChatGeniusSumGenius.ai
|
Keybe SmartChatKeybe
|
|||||
Related Products
|
||||||
About
ChatGenius is AI-powered automation for Instagram DMs and Facebook Messenger. It answers customer messages 24/7 using GPT-5, not scripted flows.
When someone sends multiple messages, ChatGenius waits and combines them into one intelligent response instead of replying to each separately. It remembers past conversations—if a customer mentioned their budget last month, the AI knows that when they return.
Voice messages are common on Instagram. ChatGenius transcribes them with Whisper AI and responds like it's a normal text. Most tools ignore voice messages completely.
Smart follow-ups automatically re-engage leads who went quiet, referencing their specific inquiry instead of generic "just checking in" messages.
Features include: integrated Google Calendar booking, 13-language auto-detection, image analysis for photos customers send, sentiment detection that alerts you when someone's frustrated, GoHighLevel CRM sync, collaboration portal, and comment-to-DM triggers for Instagram.
|
About
Keybe Smart Chat is an intelligent, AI-powered omnichannel chat platform that consolidates customer conversations from WhatsApp, Facebook Messenger, Instagram DMs, and web chat into a single hub, enabling businesses to manage all messaging channels from one place. It supports multiple human or AI “agents,” allowing teams to handle concurrent conversations without losing track. Smart Chat does more than simply display messages; it “detects” and extracts key information such as emails, phone numbers, or sales-opportunity signals from chats, then automatically feeds that data into a connected CRM or customer-data platform, reducing manual data entry and minimizing human error. It incorporates advanced sentiment analysis to recognize customer mood (positive, neutral, or negative) and suggests appropriate responses to agents based on context, helping deliver more empathetic and personalized interactions.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Small business owners, content creators, real estate agents, online coaches, auto detailers, med spas, photographers, tattoo artists, anyone who gets customer inquiries through Instagram DMs or Facebook Messenger.
|
Audience
Businesses and sales/service teams wanting a tool to centralize and automate all customer conversations across channels
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$29/month
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationSumGenius.ai
Founded: 2025
United States
sumgenius.ai
|
Company InformationKeybe
Founded: 2017
United States
keybe.ai/suite-sales/smart-chat/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
|
|||||
Categories |
Categories |
|||||
Chatbot Features
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
|
||||||
Integrations
Facebook Messenger
Instagram
GoHighLevel
Google Calendar
Google Sheets
HubSpot CRM
RD Station
Salesforce
Shopify
Telegram
|
Integrations
Facebook Messenger
Instagram
GoHighLevel
Google Calendar
Google Sheets
HubSpot CRM
RD Station
Salesforce
Shopify
Telegram
|
|||||
|
|
|