Audience
Small business owners, content creators, real estate agents, online coaches, auto detailers, med spas, photographers, tattoo artists, anyone who gets customer inquiries through Instagram DMs or Facebook Messenger.
About ChatGenius
ChatGenius is AI-powered automation for Instagram DMs and Facebook Messenger. It answers customer messages 24/7 using GPT-5, not scripted flows.
When someone sends multiple messages, ChatGenius waits and combines them into one intelligent response instead of replying to each separately. It remembers past conversations—if a customer mentioned their budget last month, the AI knows that when they return.
Voice messages are common on Instagram. ChatGenius transcribes them with Whisper AI and responds like it's a normal text. Most tools ignore voice messages completely.
Smart follow-ups automatically re-engage leads who went quiet, referencing their specific inquiry instead of generic "just checking in" messages.
Features include: integrated Google Calendar booking, 13-language auto-detection, image analysis for photos customers send, sentiment detection that alerts you when someone's frustrated, GoHighLevel CRM sync, collaboration portal, and comment-to-DM triggers for Instagram.