ChatDesqApporio Infolabs Pvt Ltd
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Zena AIFictora Labs
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About
ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations.
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About
Zena lets your business operate directly inside WhatsApp.
Instead of making customers click away to a website, fill out an external form, or wait for an email, Zena brings those actions into the chat. It automates the background work so lead capture, common questions, secure document sharing, team routing, and follow-up can happen inside a normal WhatsApp conversation.
For teams, Zena adds the operating layer behind the conversation: multilingual AI with text and voice replies, a shared WhatsApp inbox, lead capture, broadcasts, CRM contact timelines, analytics, no-code chatflows, Google Sheets integration, REST API access, and WhatsApp Coexistence onboarding.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Indian D2C brands and their marketing, sales and support teams
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Audience
Real Estate, Hospitality, F&B, Healthcare Businesses
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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PricingA free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version
Supported
Free Trial
Not Supported
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Pricing
$55
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationApporio Infolabs Pvt Ltd
Founded: 2014
India
chatdesq.com
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Company InformationFictora Labs
Founded: 2025
United Arab Emirates
fictoralabs.ae
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Categories |
Categories |
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Integrations
WhatsApp
Supported
Facebook Messenger
Supported
Instagram
Supported
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Integrations
WhatsApp
Supported
Facebook Messenger
Not Supported
Instagram
Not Supported
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