ChatDesq

ChatDesq

Apporio Infolabs Pvt Ltd
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About

ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations.

About

WaliChat is a communication platform designed for teams that use WhatsApp to talk to customers. Most businesses struggle when they outgrow a single phone; WaliChat fixes this by letting multiple people manage one (or several) WhatsApp numbers from their computers or phones simultaneously. Crucially, it works with your existing WhatsApp Business number. You don’t have to migrate your data or lose your chat history—you just connect it and start working. Key Features That Actually Matter Shared Inbox for Teams: Instead of passing a phone around, your entire support or sales team can log in, see incoming messages, and reply. You can assign specific chats to certain team members so things don’t get messy. No-Code AI & Automations: It has a visual builder (called "Flows") where you can set up AI agents. These aren't just basic "out of office" replies; they can be trained on your business data to answer FAQs or qualify leads 24/7 without a human stepping in.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Indian D2C brands and their marketing, sales and support teams

Audience

Business, sales, customer support, CRM, support team, chatbot, developers, CRM automations, messaging automations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

A free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version Supported
Free Trial Not Supported

Pricing

$39/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Apporio Infolabs Pvt Ltd
Founded: 2014
India
chatdesq.com

Company Information

WaliChat
Founded: 2021
United Kingdom
wali.chat

Alternatives

Alternatives

ChatDesq

ChatDesq

Apporio Infolabs Pvt Ltd
WAPGROWAI

WAPGROWAI

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ChatFlow

ChatFlow

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Agniix

Agniix

Agniix Labs
Chakra Chat

Chakra Chat

ChakraHQ
Zena AI

Zena AI

Fictora Labs

Categories

WhatsApp Marketing Supported

Categories

Integrations

WhatsApp Supported
Facebook Messenger Supported
Instagram Supported

Integrations

WhatsApp Supported
Facebook Messenger Not Supported
Instagram Not Supported
Claim ChatDesq and update features and information
Claim ChatDesq and update features and information
Claim WaliChat and update features and information
Claim WaliChat and update features and information