ChatDesqApporio Infolabs Pvt Ltd
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Related Products
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About
ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations.
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About
WaliChat is a communication platform designed for teams that use WhatsApp to talk to customers. Most businesses struggle when they outgrow a single phone; WaliChat fixes this by letting multiple people manage one (or several) WhatsApp numbers from their computers or phones simultaneously.
Crucially, it works with your existing WhatsApp Business number. You don’t have to migrate your data or lose your chat history—you just connect it and start working.
Key Features That Actually Matter
Shared Inbox for Teams: Instead of passing a phone around, your entire support or sales team can log in, see incoming messages, and reply. You can assign specific chats to certain team members so things don’t get messy.
No-Code AI & Automations: It has a visual builder (called "Flows") where you can set up AI agents. These aren't just basic "out of office" replies; they can be trained on your business data to answer FAQs or qualify leads 24/7 without a human stepping in.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Indian D2C brands and their marketing, sales and support teams
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Audience
Business, sales, customer support, CRM, support team, chatbot, developers, CRM automations, messaging automations
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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PricingA free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version
Supported
Free Trial
Not Supported
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Pricing
$39/month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationApporio Infolabs Pvt Ltd
Founded: 2014
India
chatdesq.com
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Company InformationWaliChat
Founded: 2021
United Kingdom
wali.chat
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Integrations
WhatsApp
Supported
Facebook Messenger
Supported
Instagram
Supported
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Integrations
WhatsApp
Supported
Facebook Messenger
Not Supported
Instagram
Not Supported
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