ChatDesq

ChatDesq

Apporio Infolabs Pvt Ltd
4.7 out of 5 stars
Ultra WhatsApp

Ultra WhatsApp

Code Craft
ChatDesq Ultra WhatsApp

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ChatDesq:

About

ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations.
Ultra WhatsApp:

About

Ultra WhatsApp is desktop and mobile messaging software for businesses that communicate with opted-in customers through WhatsApp Business. It connects to the official WhatsApp Business Cloud API using a business number and access token, directly through Meta or through supported API partners. Users can work with approved message templates, map spreadsheet contact fields to template variables, add supported media headers, and pace campaigns to their messaging limits. The app records opt-in information and provides sent, delivered, read, and failed statuses by contact, along with a replies inbox for conversations within Meta’s customer-service window. Contacts and campaign history stay on the user's device. It is intended for sending customer updates, reminders, and offers; campaigns require consent and applicable approved templates.
ChatDesq:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
Ultra WhatsApp:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
ChatDesq:

Audience

Indian D2C brands and their marketing, sales and support teams
Ultra WhatsApp:

Audience

Businesses sending updates and offers to opted-in customers on WhatsApp through the official Cloud API
ChatDesq:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Ultra WhatsApp:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
ChatDesq:

API

Offers API Supported
Ultra WhatsApp:

API

Offers API Not Supported
ChatDesq:

Screenshots and Videos

No images available
Ultra WhatsApp:

Screenshots and Videos

ChatDesq:

Pricing

A free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version Supported
Free Trial Not Supported
Ultra WhatsApp:

Pricing

$29/month
Licenses are listed at $29 per month, $79 per year, or $199 one-time. The free trial is limited to 25 messages per day. Meta messaging charges are separate. The vendor states a 15-day money-back guarantee.
Free Version Not Supported
Free Trial Supported
ChatDesq:

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.7 / 5
support 4.7 / 5
Ultra WhatsApp:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ChatDesq:

Pros & Cons from Real Users

Pros

  • The shared team inbox, WhatsApp broadcasts, and no-code automation bring useful tools together in one platform. The absence of a per-seat fee is another appealing part of the pricing.
  • ChatDesq offers a user-friendly interface that makes the platform easy to navigate and understand. I really appreciate its simplicity and the smooth overall experience. It is convenient to use, and getting familiar with the platform was quite easy. I also like how accessible the platform feels and how it helps make everyday work more organized and manageable.
  • The platform focuses on bringing business messaging and customer communication workflows together. Its feature set is worth exploring for businesses that rely on messaging to interact with customers.

Cons

  • I’m still exploring the platform, so I don’t have any specific improvements to suggest yet.
  • I haven't experienced any major issues with ChatDesq so far. The overall experience has been smooth, and I would love to see more features and improvements introduced in the future to make the platform even more useful.
  • More integrations, customization options and improvements to the overall user experience would make the platform more flexible.
ChatDesq:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Ultra WhatsApp:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
ChatDesq:

Company Information

Apporio Infolabs Pvt Ltd
Founded: 2014
India
chatdesq.com
Ultra WhatsApp:

Company Information

Code Craft
Founded: 2015
India
ultraemailer.org/whatsapp
ChatDesq:

Alternatives

Ultra WhatsApp:

Alternatives

No Alternatives
ChatDesq:
ChatDesq:
WAPGROWAI

WAPGROWAI

DI Solutions
ChatDesq:
ChatDesq:
Bridge AI

Bridge AI

Pretiosus
Ultra WhatsApp:
ChatDesq:

Categories

WhatsApp Marketing Supported
Ultra WhatsApp:

Categories

WhatsApp Marketing Supported
ChatDesq:

Integrations

WhatsApp Supported
360dialog Not Supported
AiSensy Not Supported
Facebook Messenger Supported
Gupshup Not Supported
Infobip Not Supported
Instagram Supported
Interakt Not Supported
Twilio Not Supported
Vonage Communications APIs (Nexmo) Not Supported
Wati Not Supported
Ultra WhatsApp:

Integrations

WhatsApp Supported
360dialog Supported
AiSensy Supported
Facebook Messenger Not Supported
Gupshup Supported
Infobip Supported
Instagram Not Supported
Interakt Supported
Twilio Supported
Vonage Communications APIs (Nexmo) Supported
Wati Supported
ChatDesq:
Claim ChatDesq and update features and information
Claim ChatDesq and update features and information
Ultra WhatsApp:
Claim Ultra WhatsApp and update features and information
Claim Ultra WhatsApp and update features and information