ChatDesq

ChatDesq

Apporio Infolabs Pvt Ltd
StayReplied

StayReplied

BytesGlue
+
+

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About

ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations.

About

StayReplied is a browser-based shared inbox for businesses handling customer questions through website chat. Conversations appear in a searchable workspace where staff can assign chats, add private notes and turn conversations into tickets with an owner, priority and due time. Optional AI replies can use approved, versioned knowledge and price records, cite the source version, and hand conversations to staff when a human is needed. Teams can set daily and monthly AI budgets; AI replies are in private beta and require the business's own Anthropic key. The product also includes a sales pipeline, quotes, contact history, saved views and a website chat widget. It is aimed at restaurants, clinics, shops, online stores and service businesses. The app and web chat support English and Arabic, including right-to-left text. Website chat is available now; WhatsApp, Instagram, Messenger, email and SMS are listed as coming soon.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Indian D2C brands and their marketing, sales and support teams

Audience

UAE businesses that sell and support over chat, with 2 to 10 people answering customers.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

A free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version Supported
Free Trial Not Supported

Pricing

AED 70/month
Plans start at AED 70/month, plus 5% UAE VAT. A displayed promotion reduces the price to AED 49/month for the first three monthly invoices with code YEAREND30, through December 31, 2026. A 14-day free trial is offered with no card required.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Apporio Infolabs Pvt Ltd
Founded: 2014
India
chatdesq.com

Company Information

BytesGlue
Founded: 2024
United Arab Emirates
stayreplied.com

Alternatives

Alternatives

No Alternatives
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Zena AI

Fictora Labs

Categories

WhatsApp Marketing Supported

Categories

Live Chat Supported

Integrations

Anthropic Not Supported
Facebook Messenger Supported
Instagram Supported
WhatsApp Supported

Integrations

Anthropic Supported
Facebook Messenger Not Supported
Instagram Not Supported
WhatsApp Not Supported
Claim ChatDesq and update features and information
Claim ChatDesq and update features and information
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