ChatDesq

ChatDesq

Apporio Infolabs Pvt Ltd
4.7 out of 5 stars
Getikk

Getikk

Cixcent Technologies
ChatDesq Getikk

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ChatDesq:

About

ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations.
Getikk:

About

Getikk is a comprehensive WhatsApp Business API and customer engagement platform designed to help businesses connect with customers through WhatsApp. The platform offers bulk messaging, chatbot automation, click-to-WhatsApp campaigns, customer support tools, analytics, catalogs, forms, and payment integrations. Businesses can automate conversations, manage customer interactions, generate leads, and improve response times from a centralized dashboard. Getikk helps organizations streamline communication, enhance customer experiences, and drive sales through one of the world's most popular messaging channels. Suitable for businesses of all sizes, the platform simplifies customer engagement while supporting business growth and operational efficiency.
ChatDesq:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
Getikk:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
ChatDesq:

Audience

Indian D2C brands and their marketing, sales and support teams
Getikk:

Audience

Small & Medium Businesses, E-commerce Businesses, Marketing Agencies, Retail Businesses.
ChatDesq:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Getikk:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported
ChatDesq:

API

Offers API Supported
Getikk:

API

Offers API Not Supported
ChatDesq:

Screenshots and Videos

No images available
Getikk:

Screenshots and Videos

No images available
ChatDesq:

Pricing

A free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version Supported
Free Trial Not Supported
Getikk:

Pricing

$0
Free Version Not Supported
Free Trial Supported
ChatDesq:

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.7 / 5
support 4.7 / 5
Getikk:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ChatDesq:

Pros & Cons from Real Users

Pros

  • The shared team inbox, WhatsApp broadcasts, and no-code automation bring useful tools together in one platform. The absence of a per-seat fee is another appealing part of the pricing.
  • ChatDesq offers a user-friendly interface that makes the platform easy to navigate and understand. I really appreciate its simplicity and the smooth overall experience. It is convenient to use, and getting familiar with the platform was quite easy. I also like how accessible the platform feels and how it helps make everyday work more organized and manageable.
  • The platform focuses on bringing business messaging and customer communication workflows together. Its feature set is worth exploring for businesses that rely on messaging to interact with customers.

Cons

  • I’m still exploring the platform, so I don’t have any specific improvements to suggest yet.
  • I haven't experienced any major issues with ChatDesq so far. The overall experience has been smooth, and I would love to see more features and improvements introduced in the future to make the platform even more useful.
  • More integrations, customization options and improvements to the overall user experience would make the platform more flexible.
ChatDesq:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Getikk:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
ChatDesq:

Company Information

Apporio Infolabs Pvt Ltd
Founded: 2014
India
chatdesq.com
Getikk:

Company Information

Cixcent Technologies
Founded: 2020
India
www.getikk.com
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ChatDesq:

Categories

WhatsApp Marketing Supported
Getikk:

Categories

WhatsApp Marketing Supported
ChatDesq:

Integrations

WhatsApp Supported
Facebook Messenger Supported
Instagram Supported
Getikk:

Integrations

WhatsApp Supported
Facebook Messenger Not Supported
Instagram Not Supported
ChatDesq:
Claim ChatDesq and update features and information
Claim ChatDesq and update features and information
Getikk:
Claim Getikk and update features and information
Claim Getikk and update features and information