ChatDesq

ChatDesq

Apporio Infolabs Pvt Ltd
4.7 out of 5 stars
ChatDesq DialogTab

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ChatDesq:

About

ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations.
DialogTab:

About

DialogTab is a conversational commerce platform that automates receiving your order or guidance to your user a product via WhatsApp. Search product then share it with users and identify product by the link and image. Multiple agents can work together on WhatsApp. Suggest your product directly in the chat. Set and track sales goals. Engage with visitors stuck at checkout. Upsell by offering complementary products. Allow your customer to buy products on WhatsApp and finish the process on their favorite platform. Stay connected with the customer by WhatsApp to upsell new products anytime. Keep track of the performance of your salesperson in real-time. Filter and analyze graphs as you wish. Increase your customer experience by integrating with the applications that you like and need. Choose your channels between WhatsApp Business API, WhatsApp Web, Messenger, Live Chat, or collect all and connect to the platform.
ChatDesq:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
DialogTab:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
ChatDesq:

Audience

Indian D2C brands and their marketing, sales and support teams
DialogTab:

Audience

Businesses interested in a conversational commerce platform that automates order management processes
ChatDesq:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
DialogTab:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
ChatDesq:

API

Offers API Supported
DialogTab:

API

Offers API Supported
ChatDesq:

Screenshots and Videos

No images available
DialogTab:

Screenshots and Videos

ChatDesq:

Pricing

A free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version Supported
Free Trial Not Supported
DialogTab:

Pricing

$19 per month
Free Version Not Supported
Free Trial Supported
ChatDesq:

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.7 / 5
support 4.7 / 5
DialogTab:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ChatDesq:

Pros & Cons from Real Users

Pros

  • The shared team inbox, WhatsApp broadcasts, and no-code automation bring useful tools together in one platform. The absence of a per-seat fee is another appealing part of the pricing.
  • ChatDesq offers a user-friendly interface that makes the platform easy to navigate and understand. I really appreciate its simplicity and the smooth overall experience. It is convenient to use, and getting familiar with the platform was quite easy. I also like how accessible the platform feels and how it helps make everyday work more organized and manageable.
  • The platform focuses on bringing business messaging and customer communication workflows together. Its feature set is worth exploring for businesses that rely on messaging to interact with customers.

Cons

  • I’m still exploring the platform, so I don’t have any specific improvements to suggest yet.
  • I haven't experienced any major issues with ChatDesq so far. The overall experience has been smooth, and I would love to see more features and improvements introduced in the future to make the platform even more useful.
  • More integrations, customization options and improvements to the overall user experience would make the platform more flexible.
ChatDesq:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
DialogTab:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
ChatDesq:

Company Information

Apporio Infolabs Pvt Ltd
Founded: 2014
India
chatdesq.com
DialogTab:

Company Information

DialogTab
Founded: 2012
Turkey
dialogtab.com
ChatDesq:

Alternatives

DialogTab:

Alternatives

hello24

hello24

Hello24.ai
ChatDesq:
DialogTab:
ChatDesq:
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WAPGROWAI

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DialogTab:
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DialogTab:
ChatDesq:
Bridge AI

Bridge AI

Pretiosus
DialogTab:
ChatDesq:

Categories

WhatsApp Marketing Supported
DialogTab:

Categories

Checkout Supported
ChatDesq:

Integrations

Facebook Messenger Supported
Instagram Supported
WhatsApp Supported
BigCommerce Not Supported
Magento Not Supported
Shopify Not Supported
Stripe Not Supported
WooCommerce Not Supported
DialogTab:

Integrations

Facebook Messenger Supported
Instagram Supported
WhatsApp Supported
BigCommerce Supported
Magento Supported
Shopify Supported
Stripe Supported
WooCommerce Supported
ChatDesq:
Claim ChatDesq and update features and information
Claim ChatDesq and update features and information
DialogTab:
Claim DialogTab and update features and information
Claim DialogTab and update features and information