ChatDesqApporio Infolabs Pvt Ltd
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Related Products
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About
ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations.
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About
Convrs is a cloud-based omnichannel messaging platform for businesses that manage customer conversations across WhatsApp, Instagram, Messenger, Telegram, LINE, Viber, SMS, and website live chat. It brings conversations into a single inbox for each agent, where teams can assign and review chats, collaborate with internal notes, and view customer context. Teams can build rule-based chatbot flows and, on eligible plans, AI chatbots; automate routing and follow-ups; and run WhatsApp campaigns with audience selection, personalized messages, scheduling, and performance reports. Convrs also provides mobile apps for iOS and Android, documented HubSpot and Salesforce integrations, and an API for custom connections. It is designed for marketing, sales, and customer service teams using messaging for customer engagement, lead qualification, and support.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Indian D2C brands and their marketing, sales and support teams
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Audience
Businesses and brands using WhatsApp, Instagram, Messenger, Telegram, web chat and SMS for marketing, sales and customer service.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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PricingA free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version
Supported
Free Trial
Not Supported
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Pricing
$29/agent/month
Starter is $0/month for 1 agent, 2,000 messages/month, 2 channels, and 2 chatbots. Standard is $29/agent/month. Business is $390/month with 10 seats included ($39 per extra seat); Enterprise is $1,225/month with 25 seats included ($49 per extra seat) and a 9-month minimum. Annual payment receives a 20% discount. A 45-day free trial is offered on eligible plans. WhatsApp use adds a $25/month fee per number plus Meta conversation charges; SMS fees vary by country and setup.
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationApporio Infolabs Pvt Ltd
Founded: 2014
India
chatdesq.com
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Company InformationConvrs
Founded: 2019
United Kingdom
convrs.io
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Categories |
Categories |
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WhatsApp Marketing Features
Alerts
Supported
API
Supported
Autoresponder
Supported
Bulk Messaging
Supported
Campaign Management
Supported
Contact Management
Supported
Multi-Language Support
Supported
Reporting / Analytics
Supported
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Integrations
Facebook Messenger
Supported
HubSpot CRM
Not Supported
Instagram
Supported
Salesforce
Not Supported
WhatsApp
Supported
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Integrations
Facebook Messenger
Not Supported
HubSpot CRM
Supported
Instagram
Not Supported
Salesforce
Supported
WhatsApp
Not Supported
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