ChatDesq

ChatDesq

Apporio Infolabs Pvt Ltd
4.7 out of 5 stars
ChatDesq Connectly

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ChatDesq:

About

ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations.
Connectly:

About

Top-performing companies use Connectly to skyrocket their business by promoting a 2-way conversation with their customers via WhatsApp. What about you? WhatsApp is the best-performing communication channel with a 95% engagement rate that promotes conversation. We let the numbers speak for themselves. Connectly works hard so that you don’t have to. If WhatsApp’s API was easy to use, everyone would. Connectly’s no-code tool lets you create simple interactive marketing campaigns through automated AI-powered bots. The transformative impact of Connectly’s WhatsApp marketing. Two-way conversations convert 5x better than one-way blasts. You can now automate conversations on WhatsApp at scale. Connectly integrates with the rest of your stack, including CRMs, Shopify, help desks, and more, so you can easily deliver personalization at scale. Empower your customers to select their preferred message channel, our omnichannel products will consolidate all messages in one place.
ChatDesq:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
Connectly:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ChatDesq:

Audience

Indian D2C brands and their marketing, sales and support teams
Connectly:

Audience

Businesses searching for a solution to automate their revenue with WhatsApp marketing
ChatDesq:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Connectly:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
ChatDesq:

API

Offers API Supported
Connectly:

API

Offers API Supported
ChatDesq:

Screenshots and Videos

No images available
Connectly:

Screenshots and Videos

ChatDesq:

Pricing

A free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version Supported
Free Trial Not Supported
Connectly:

Pricing

$80 per month
Free Version Not Supported
Free Trial Supported
ChatDesq:

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.7 / 5
support 4.7 / 5
Connectly:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ChatDesq:

Pros & Cons from Real Users

Pros

  • The shared team inbox, WhatsApp broadcasts, and no-code automation bring useful tools together in one platform. The absence of a per-seat fee is another appealing part of the pricing.
  • ChatDesq offers a user-friendly interface that makes the platform easy to navigate and understand. I really appreciate its simplicity and the smooth overall experience. It is convenient to use, and getting familiar with the platform was quite easy. I also like how accessible the platform feels and how it helps make everyday work more organized and manageable.
  • The platform focuses on bringing business messaging and customer communication workflows together. Its feature set is worth exploring for businesses that rely on messaging to interact with customers.

Cons

  • I’m still exploring the platform, so I don’t have any specific improvements to suggest yet.
  • I haven't experienced any major issues with ChatDesq so far. The overall experience has been smooth, and I would love to see more features and improvements introduced in the future to make the platform even more useful.
  • More integrations, customization options and improvements to the overall user experience would make the platform more flexible.
ChatDesq:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Connectly:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
ChatDesq:

Company Information

Apporio Infolabs Pvt Ltd
Founded: 2014
India
chatdesq.com
Connectly:

Company Information

Connectly
United States
es.connectly.ai/
ChatDesq:

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ChatDesq:

Categories

WhatsApp Marketing Supported
Connectly:

Categories

ChatDesq:

Integrations

Facebook Messenger Supported
Instagram Supported
WhatsApp Supported
Facebook Not Supported
Google Sheets Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Salesforce Not Supported
Shopify Not Supported
Slack Not Supported
Zoho CRM Not Supported
Connectly:

Integrations

Facebook Messenger Supported
Instagram Supported
WhatsApp Supported
Facebook Supported
Google Sheets Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Salesforce Supported
Shopify Supported
Slack Supported
Zoho CRM Supported
ChatDesq:
Claim ChatDesq and update features and information
Claim ChatDesq and update features and information
Connectly:
Claim Connectly and update features and information
Claim Connectly and update features and information