ChatDesq

ChatDesq

Apporio Infolabs Pvt Ltd
Chatarmin

Chatarmin

chatarmin.com GmbH
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About

ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations.

About

Chatarmin is a SaaS platform for e-commerce teams that use WhatsApp to market products and communicate with customers. It lets teams collect WhatsApp opt-ins, manage contact lists and segments, send campaigns, and build automated messaging flows for activities such as cart recovery and post-purchase communication. The platform connects to e-commerce shops and marketing or customer-service tools, allowing teams to coordinate WhatsApp messaging with their existing workflows. It uses the WhatsApp Business Platform and provides tools for campaign reporting and message performance review. Marketing teams can use it to plan targeted campaigns, automate customer journeys, and manage customer conversations in one workspace. Chatarmin is intended for businesses that want to use WhatsApp as a customer communication and marketing channel alongside their online store.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Indian D2C brands and their marketing, sales and support teams

Audience

E-commerce and retail marketing teams using WhatsApp for customer communication.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

A free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version Supported
Free Trial Not Supported

Pricing

Software pricing is custom, based on shop volume and goals. WhatsApp user-initiated conversations are free; business-initiated conversations are usage-based, with Meta fees passed through without a Chatarmin markup.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Apporio Infolabs Pvt Ltd
Founded: 2014
India
chatdesq.com

Company Information

chatarmin.com GmbH
Founded: 2022
Austria
chatarmin.com/en/marketing

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Zena AI

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Categories

WhatsApp Marketing Supported

Categories

WhatsApp Marketing Supported

Integrations

Emarsys Not Supported
Facebook Messenger Supported
Gorgias Not Supported
Instagram Supported
Intercom Not Supported
Klaviyo Not Supported
Magento Not Supported
Make Not Supported
Model Context Protocol (MCP) Not Supported
Shopify Not Supported
Shopware Not Supported
WhatsApp Supported
WooCommerce Not Supported
Zapier Not Supported
Zendesk Not Supported
n8n Not Supported

Integrations

Emarsys Supported
Facebook Messenger Not Supported
Gorgias Supported
Instagram Not Supported
Intercom Supported
Klaviyo Supported
Magento Supported
Make Supported
Model Context Protocol (MCP) Supported
Shopify Supported
Shopware Supported
WhatsApp Not Supported
WooCommerce Supported
Zapier Supported
Zendesk Supported
n8n Supported
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