ChatDesq

ChatDesq

Apporio Infolabs Pvt Ltd
ChatFlow

ChatFlow

Novynix Technologies Private Limited
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About

ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations.

About

ChatFlow, by Novynix, turns your business WhatsApp into a 24/7 AI front desk. When a customer messages your business on WhatsApp, ChatFlow's AI responds in seconds — answering common questions, qualifying the lead, and booking the appointment or demo automatically. No message goes unanswered, even after hours or when your team is busy. Built for appointment-based and conversation-led businesses — clinics, salons, spas, coaching centres, gyms, and real estate — ChatFlow reduces missed leads, cuts repetitive replies, and hands your team qualified, context-rich conversations instead of a messy inbox. Unlike many WhatsApp platforms, ChatFlow does not mark up Meta's per-message rates — you pay Meta directly and only pay ChatFlow's subscription. Free plan available. 30-day free trial of paid features, no credit card required. Paid plans from ₹999/month with the AI agent on every plan. Available on web and on Google Play.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Indian D2C brands and their marketing, sales and support teams

Audience

Small businesses and local service businesses — clinics, salons, spas, coaching centres, gyms, and real estate agencies — primarily in India.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

A free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version Supported
Free Trial Not Supported

Pricing

₹999/month
Free plan ₹0 forever; Solo ₹999, Team ₹2,999, Growth ₹5,999 and Scale ₹11,999 per month, excluding 18% GST. 30-day free trial. WhatsApp message charges are billed by Meta directly.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Apporio Infolabs Pvt Ltd
Founded: 2014
India
chatdesq.com

Company Information

Novynix Technologies Private Limited
Founded: 2026
India
novynix.com/

Alternatives

Alternatives

ChatFlow

ChatFlow

ChatFlow.co
WAPGROWAI

WAPGROWAI

DI Solutions
Zena AI

Zena AI

Fictora Labs
Chakra Chat

Chakra Chat

ChakraHQ
BotBonnie

BotBonnie

Appier
Zena AI

Zena AI

Fictora Labs

Categories

WhatsApp Marketing Supported

Categories

WhatsApp Marketing Supported

WhatsApp Marketing Features

Alerts Not Supported
API Supported
Autoresponder Supported
Bulk Messaging Supported
Campaign Management Supported
Contact Management Supported
Multi-Language Support Supported
Reporting / Analytics Supported

Integrations

WhatsApp Supported
Facebook Messenger Supported
Instagram Supported

Integrations

WhatsApp Supported
Facebook Messenger Not Supported
Instagram Not Supported
Claim ChatDesq and update features and information
Claim ChatDesq and update features and information
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