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About

ChatBotKit helps you create conversational AI chatbots with your own data to communicate naturally with users on your website, Slack, and Discord. Elevate your business with user-friendly AI chatbot solutions, making it a breeze to enhance customer engagement and simplify everyday tasks. Rapidly deploy conversational AI chatbots with our intuitive template wizard. With ChatBotKit, you don't need to worry about complex coding – our wizard enables you to customize your chatbot and deploy it in a matter of minutes. Filter and block inappropriate language and content and ensure privacy protection for user data to comply with data protection laws such as GDPR and CCPA. From life-changing experiences to exceptional customer support, find out how we go above and beyond to make a difference in the lives of our customers.

About

The Customer Service App For All Slack Users. Bring all your team (and customer!) communication together, in one place. Our product, as well as our team, are hyperspecialized and 100% Slack-based. We believe in focus. There's no other company out there as zoomed in as we are on customer messaging via Slack. Slack is a part of our DNA. Proof of that? We are the first fully funded, fully Slack-based company in the world. Interact with your leads and customers wherever they are (your site, Facebook page, Twitter page, iOS app, Android app, your mailbox, etc.) from a single point in space: Slack! Your organization needs to be wherever your customers are, and not the other way around. If you're looking to unify customer communication and have your team operating from a single, shared control center, then Slaask is the way to go. Slaask is much more than a great customer messaging app. With Slaask, you can also create a personalized chatbot that is perfectly in line with your brand.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies seeking a Conversational AI solution to communicate naturally with their users

Audience

Companies of all sizes that want a customer service platform that integrates with Slack

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$25 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.9 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • Customers enjoy immediate access to our staff if they have an issue with a service or product or any other question. Staff manage multiple chat conversations at once saving time required to handle several customers.
  • I like the fact that Slaask integrates with Slack to improve internal communications. It is easy to contact online web visitors with Skaask.
  • It is a very great platform when it comes to communication since every employee can join a conversation in a secure way. Also it is very easy to set up based on topics and schedules.
  • The way it is easy to contact customers via live chatting over the internet is what I like most about Slaask.
  • Slaask integrates seamlessly with Slack that makes it easy to communicate with clients directly without hustling a lot.

Cons

  • We always train our support staff to use the right tone in order to make customers feel they are receiving personalized attention.
  • I do not encounter challenges while using Slaask on my far end.
  • The only dislike i have towards it, is that it does not have the search button which sometimes becomes hectic when in need of searching something, therefore it should improve on that.
  • However, Slaask is daunting to connect to the website and integrate with Slack.
  • It was overwhelming to integrate Slaask with Slack, but thanks to the Vendor support team they helped us eradicate the issue.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ChatBotKit
chatbotkit.com

Company Information

Slaask
Founded: 2015
United States
slaask.com

Alternatives

Alternatives

ChatFlex

ChatFlex

ChatFlex.co
Instabot

Instabot

ROKO Labs

Categories

Chatbot Supported
Conversational AI Supported

Categories

Chatbot Supported
Customer Service Supported

Conversational Marketing Features

Appointment Scheduling Not Supported
Audience Segmentation Supported
Chatbot Supported
Email Automation Not Supported
Group Messaging Supported
Human Handover Not Supported
Lead Distribution Supported
Lead Qualification Supported
Mobile Messaging Supported
Multi-Channel Communication Not Supported
Product Recommendations Not Supported
Video Chat Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Integrations

Slack Supported
Agile CRM Not Supported
Asana Not Supported
Axis LMS Supported
ConnectWise ScreenConnect Not Supported
Facebook Not Supported
Front Not Supported
Google Analytics Not Supported
HubSpot CRM Not Supported
Jira Work Management Not Supported
Kit Not Supported
LiveAgent Not Supported
Median Cobrowse Not Supported
Mixpanel Not Supported
Nimble Not Supported
Stackreaction Not Supported
Stripe Not Supported
Teamleader Not Supported
Trello Not Supported
Zendesk Not Supported

Integrations

Slack Supported
Agile CRM Supported
Asana Supported
Axis LMS Not Supported
ConnectWise ScreenConnect Supported
Facebook Supported
Front Supported
Google Analytics Supported
HubSpot CRM Supported
Jira Work Management Supported
Kit Supported
LiveAgent Supported
Median Cobrowse Supported
Mixpanel Supported
Nimble Supported
Stackreaction Supported
Stripe Supported
Teamleader Supported
Trello Supported
Zendesk Supported
Claim ChatBotKit and update features and information
Claim ChatBotKit and update features and information
Claim Slaask and update features and information
Claim Slaask and update features and information