ChatBot

ChatBot

LiveChat Software
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About

Automate customer service with ChatBot within 10 minutes. ChatBot platform works with your favorite tools. Connect the tools you already know and love with your chat bot using one-click integrations. Make your customers happier every day. Our AI & Machine Learning technology lets you continually improve your bot by collecting and analyzing historical chat data. Create your own bot with no coding skills required. ChatBot supports your sales team by generating new leads and turns your visitors into customers. Test out the ChatBot features for 14 days, no credit card required. No matter whether you’re a growing company or a market leader, ChatBot helps you communicate better with customers and push your business forward. Improve at every stage of your business growth. Deliver customer service round the clock, and shorten wait times. Handle the high volume of requests at speed, and improve team efficiency.

About

Deploy an AI-chatbot to respond to questions, reducing your support team’s workload and boosting your response time. Extend live chat services beyond your website. Chat with customers in real-time across several messaging apps, making support more convenient than ever. Allow customers to self-serve, purchase goods or services and resolve issues on their own without contacting you. Send one-off messages like announcements, updates and offers to several messaging apps. Leverage our powerful targeting features to send messages to customer groups that’re likely to convert. Set up your chatbot and connect your messaging channels in minutes. Our platform is easy and intuitive to use. Add an unlimited number of questions and answers to the Knowledge base, automating answers to simple and repetitive questions. Connect eBanqo messenger to your existing backend systems like CRM, help desks, email and other business tools you use and love.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses that want to design and create and deploy their own chatbot for customer service and customer experience

Audience

AI-chatbot for businesses looking to respond questions, reducing support team’s workload and boosting response time

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • ChatBot is a great solution when it comes to handling online customer queries. Setting up the tool, deploying as well as customization is easy The tool is fast and online 24/7. It makes chatting with clients seamless and connecting them to the right specialists easy as well.

Cons

  • The tool is amazing and no issues with this tool.

Pros & Cons from Real Users

Pros

  • Omnichannel, FAQs, Broadcast and Service Automation. Most of these things worked out of the box. Also I got a dedicated account manager that was very supportive and committed to see my business grow.

Cons

  • Connecting X was expensive but that is more on X.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

LiveChat Software
Founded: 2002
United States
chatbot.com

Company Information

eBanqo
Founded: 2019
United States
www.ebanqo.com

Alternatives

Alternatives

FAQ Bot

FAQ Bot

Theta
Ochatbot

Ochatbot

Ometrics
Freshchat

Freshchat

Freshworks
Amazon Lex

Amazon Lex

Amazon

Categories

Conversational AI Supported
Live Chat Supported

Categories

Chatbot Supported
Conversational AI Supported
Live Chat Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Not Supported
Multi-Languages Not Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Not Supported
Sentiment Analysis Not Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Artificial Intelligence Features

Chatbot Supported
For eCommerce Not Supported
For Healthcare Not Supported
For Sales Supported
Image Recognition Not Supported
Machine Learning Not Supported
Multi-Language Not Supported
Natural Language Processing Not Supported
Predictive Analytics Supported
Process/Workflow Automation Supported
Rules-Based Automation Not Supported
Virtual Personal Assistant (VPA) Supported

Integrations

Facebook Supported
Facebook Messenger Supported
CloudTalk Supported
Easyflow Supported
FirstLanguage Supported
Instagram Not Supported
LiveChat Supported
MySMSmantra Supported
Nekton.ai Supported
ProcurementFlow Supported
Quickwork Supported
Telegram Not Supported
WeChat Not Supported
WhatConverts Supported
WhatsApp Not Supported
Wufoo Supported
X (Twitter) Not Supported
Zapier Supported
Zowie Supported
iMessage Not Supported

Integrations

Facebook Supported
Facebook Messenger Supported
CloudTalk Not Supported
Easyflow Not Supported
FirstLanguage Not Supported
Instagram Supported
LiveChat Not Supported
MySMSmantra Not Supported
Nekton.ai Not Supported
ProcurementFlow Not Supported
Quickwork Not Supported
Telegram Supported
WeChat Supported
WhatConverts Not Supported
WhatsApp Supported
Wufoo Not Supported
X (Twitter) Supported
Zapier Not Supported
Zowie Not Supported
iMessage Supported
Claim ChatBot and update features and information
Claim ChatBot and update features and information
Claim eBanqo and update features and information
Claim eBanqo and update features and information