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About

Chat Thing gives you the tools to make AI assistants and bots trained on your content. Save your business hours by creating bots to handle customer support, lead generation, research and more. - Knowledge data sources: Connect data from your websites, Notion, files, youtube and more - Follow your customers: Create a bot once and use it on your website, in your Slack channel, Discord, WhatsApp, Telegram and more! - More than a simple Q/A bot: Chat Thing bots can uses tools to interact with the real world. Save leads to a Notion database, send emails, post into Slack all using our no-code Power-ups feature! - Overflowing with advanced features: Bot analytics, Conversations (see how your users interact with your bot), multiple AI models, auto-syncing data sources.

About

InsertChat is an AI-powered customer communication platform that helps businesses manage inquiries across phone calls, website chat, email, SMS, and WhatsApp. The software provides an AI receptionist that answers customer questions using information from a company's website, documents, and other knowledge sources. Businesses can use InsertChat to capture leads, collect contact information, and schedule appointments through automated conversations. A centralized inbox brings customer interactions from multiple communication channels into one workspace for monitoring and follow-up. The platform supports human handoffs, allowing employees to take over conversations that require personal assistance. InsertChat also integrates with calendars, CRM systems, and other business applications to support customer communication and administrative workflows.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Website owners, SaaS companies, Entrepreneurs, Web developers

Audience

Companies wanting a tool to create enterprise-grade AI chatbots

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$14/month
Free Version Supported
Free Trial Not Supported

Pricing

$98/month
Pro $98/month, Growth $198/month, Scale $498/month, Enterprise from $998/month. A 7-day Pro trial requires a card; usage
uses monthly AI credits and phone or connected-service costs can vary.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 3.0 / 5
features 1.0 / 5
design 2.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • It tries to have an easy chatbot creation and many features like whatsapp integration, calendar embed and lead capture. Key word is TRIES because it fails miserably

Cons

  • Horrible customer support and rude founder. If you want to wait over 2 weeks for a useless answer then this is for you. The product actually works correctly maybe 2 out of 10 days.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Chat Thing
Founded: 2022
United Kingdom
chatthing.ai/

Company Information

InsertChat
United States
insertchat.com

Alternatives

Alternatives

TrustClaw

TrustClaw

Composio

Categories

Chatbot Supported

Categories

AI Chatbots Supported
AI Receptionists Supported
Chatbot Supported
Conversational AI Supported

Integrations

Discord Supported
Telegram Supported
WhatsApp Supported
Amazon S3 Not Supported
Calendly Not Supported
DALL·E 3 Not Supported
Drift Not Supported
Facebook Messenger Not Supported
Google Calendar Not Supported
Google Sites Not Supported
HubSpot CRM Not Supported
JavaScript Not Supported
Kustomer Not Supported
LiveAgent Not Supported
LiveChat Not Supported
Notion Not Supported
Webflow Not Supported
Wolfram Alpha Not Supported
WordPress Not Supported
Zapier Not Supported

Integrations

Discord Supported
Telegram Supported
WhatsApp Supported
Amazon S3 Supported
Calendly Supported
DALL·E 3 Supported
Drift Supported
Facebook Messenger Supported
Google Calendar Supported
Google Sites Supported
HubSpot CRM Supported
JavaScript Supported
Kustomer Supported
LiveAgent Supported
LiveChat Supported
Notion Supported
Webflow Supported
Wolfram Alpha Supported
WordPress Supported
Zapier Supported
Claim Chat Thing and update features and information
Claim Chat Thing and update features and information
Claim InsertChat and update features and information
Claim InsertChat and update features and information