RichAutomate

RichAutomate

Groovy Web LLP & RichPOS Software
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About

Chat Mitra is a WhatsApp Business API platform built for businesses that want to manage customer communication, marketing, and automation at scale. It is primarily used by businesses that already have customer data or generate regular leads and need a structured way to engage them through WhatsApp. The platform allows users to send bulk WhatsApp campaigns, schedule broadcasts, and re-target customers using uploaded contact lists or integrated data sources. It includes tools for contact management, template handling, and campaign analytics to track delivery and engagement. Chat Mitra also supports automation through no-code workflows, API access, and webhooks, enabling businesses to trigger messages based on user actions such as lead capture, order placement, or inquiries. AI chatbot capabilities allow automatic replies using integrations with ChatGPT and other AI providers, helping reduce manual effort in handling conversations.

About

RichAutomate is a cloud-based WhatsApp Business platform for businesses that use WhatsApp for customer communications, marketing, sales, and support. It provides a shared team inbox, campaign broadcasts using approved templates, contact labels, delivery and read reporting, keyword auto-replies, and a visual flow builder for automated conversations and in-chat forms. Optional AI features can answer from business-provided knowledge and hand conversations to a human agent. RichAutomate connects to the Meta WhatsApp Cloud API, includes developer API endpoints and webhooks, and documents connections with Zoho CRM, Razorpay, Google Sheets, Shopify, and WooCommerce. Teams can choose monthly plans or usage-based billing, and a 14-day trial is available. The product is aimed at D2C and ecommerce brands, agencies, and teams in education, healthcare, and financial services that manage customer conversations over WhatsApp.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Chat Mitra is designed for businesses that already have customer databases or generate daily leads and want to manage communication through WhatsApp. It is commonly used by eCommerce brands, retailers, service providers, and marketing teams for campaigns, automation, and customer engagement.

Audience

Small and mid-size businesses, D2C brands, agencies and support teams that sell, market and support customers on WhatsApp.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

₹0.20 per conversation
Chat Mitra follows a flexible pricing model designed for businesses with varying messaging needs. There is no fixed monthly fee required for sending WhatsApp campaigns. Users are charged on a pay-as-you-go basis per conversation, making it suitable for businesses that do not want recurring platform costs.

An optional monthly plan is available for advanced features such as API access, webhook-based automation, and AI chatbot functionality. This plan is typically used by businesses that require automated workflows or high-volume inbound message handling.

WhatsApp conversation charges are based on Meta’s pricing and may vary by country and message category.
Free Version Not Supported
Free Trial Supported

Pricing

₹499/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.7 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Bulk WhatsApp messaging is very easy to use, and I appreciate the pricing of the ₹1,999/month annual plan. Besides, there are no extra Chat Mitra platform fees, and no markups, so I only have to consider Meta’s messaging charges. In addition, the support team was always ready to help me when I needed assistance.
  • What we like most is the seamless integration of high-performance developer capabilities like reliable APIs and real-time webhooks, combined with fair, transparent pricing. It makes workflow automation effortless without breaking the budget.
  • Good software with super simple interface and affordable pricing for small to medium size businesses.

Cons

  • Some parts of the dashboard could be simpler and more intuitive, especially for someone using the platform for the first time.
  • Minor documentation depth for complex webhook payloads could be slightly more beginner-friendly, but the core functionality and performance make up for it completely.
  • Uploading contacts can be simple and making utility messages should be made easy.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Chat Mitra
Founded: 2024
India
chatmitra.com

Company Information

Groovy Web LLP & RichPOS Software
Founded: 2024
India
richautomate.in

Alternatives

Alternatives

WhatsHub

WhatsHub

Irtiqa Hub
Whapier

Whapier

ADDO VISION SOLUTIONS SRL
Chakra Chat

Chakra Chat

ChakraHQ

Categories

WhatsApp Marketing Supported

Categories

WhatsApp Marketing Supported

WhatsApp Marketing Features

Alerts Not Supported
API Supported
Autoresponder Supported
Bulk Messaging Supported
Campaign Management Supported
Contact Management Supported
Multi-Language Support Not Supported
Reporting / Analytics Supported

Integrations

Claude Supported
Shopify Supported
WhatsApp Supported
WooCommerce Supported
Agent Search on Gemini Enterprise Agent Platform Supported
ChatGPT Supported
Declarative Webhooks Supported
Gemini Not Supported
Google Sheets Not Supported
Grok Supported
OpenAI Not Supported
OpenRouter Not Supported
Razorpay Not Supported
Sarvam AI Not Supported
Zoho CRM Not Supported

Integrations

Claude Supported
Shopify Supported
WhatsApp Supported
WooCommerce Supported
Agent Search on Gemini Enterprise Agent Platform Not Supported
ChatGPT Not Supported
Declarative Webhooks Not Supported
Gemini Supported
Google Sheets Supported
Grok Not Supported
OpenAI Supported
OpenRouter Supported
Razorpay Supported
Sarvam AI Supported
Zoho CRM Supported
Claim Chat Mitra and update features and information
Claim Chat Mitra and update features and information
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Claim RichAutomate and update features and information