Chat API vs. Chatwoot Comparison


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About Chat API is designed to create chat bots and integrate WhatsApp with business systems: CRM, ERP or a website. Chat API is already used for many projects: sending and reading messages from the CRM-system, recording in the beauty salon, sending details of the vacancy or chat-bot with promotional codes. Create a chat bot in a couple of hours or integrate into 6,000 dialogs per day in PHP, JavaScript, Google Docs, Python, Java, C# or even VBA. The official closed API WhatsApp WEB under the hood works stably and does not fall when you update WhatsApp - this is our main difference from other solutions.	About Chatwoot is a customer engagement suite that consolidates various communication channels, including email, website live chat, social media platforms like Facebook, Twitter, Instagram, and messaging apps such as WhatsApp and Line, into a unified dashboard. This integration enables businesses to deliver consistent customer experiences across multiple platforms. The platform offers features like canned responses for frequently asked questions, keyboard shortcuts for swift action execution, and team collaboration tools that allow internal discussions via private notes. Automation rules can be established to streamline repetitive tasks, and customizable live chat widgets can be added to websites to align with specific brand aesthetics. Chatwoot also supports chatbot integration and the embedding of custom dashboard applications, providing a comprehensive solution for managing customer interactions.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies or individuals who want to create chat bots and integrate WhatsApp with business systems	Audience Businesses interested in a platform to manage their omnichannel customer communication operations and enhance customer engagement
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $39 per month Free Version Not Supported Free Trial Supported	Pricing $19 per month Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Chat API Founded: 2015 Russia chat-api.com/en/	Company Information Chatwoot Founded: 2020 United States www.chatwoot.com
Alternatives Ultramsg	Alternatives Rocket.Chat
Meplo	Chaskiq
Take Blip	ChatterMate
CM.com	Social Intents
ChatFlex View All	Whelp View All
Categories Chatbot Supported SMS Marketing Supported	Categories Chatbot Supported Customer Communications Management Supported Live Chat Supported

Integrations WhatsApp Supported Amazon Web Services (AWS) Not Supported Calendly Not Supported Clearbit Not Supported Dome Not Supported ElectroNeek Not Supported Google Cloud Platform Not Supported Instagram Not Supported LINE Not Supported Microsoft Azure Not Supported Pronnel Not Supported Salesforce Not Supported Slack Not Supported Stripe Not Supported Telegram Not Supported WooCommerce Not Supported WordPress Not Supported Workers by Delos Not Supported X (Twitter) Not Supported Zendesk Not Supported Show More Integrations View All 2 Integrations	Integrations WhatsApp Supported Amazon Web Services (AWS) Supported Calendly Supported Clearbit Supported Dome Supported ElectroNeek Supported Google Cloud Platform Supported Instagram Supported LINE Supported Microsoft Azure Supported Pronnel Supported Salesforce Supported Slack Supported Stripe Supported Telegram Supported WooCommerce Supported WordPress Supported Workers by Delos Supported X (Twitter) Supported Zendesk Supported Show More Integrations View All 30 Integrations
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