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About

Increase customer lifetime value with new level of insight into why customers are canceling and a clear path on how to improve. Retain customers with a high performing cancel experience. The cancel button redirects customers to a cancel experience powered by Chargebee Retention, with personalized details designed to win them back. Dynamic offers are presented to customers based on targeting parameters. Automated workflows engage customers and track activity across channels and tools. Collect insights in simple dashboards that help you take action and retain more customers. With Chargebee Retention you can address customer concerns before your customers cancel with an automated, scalable, and personalized experience.

About

Since 2014, UserIQ has helped businesses realize the full value of customer success by equipping teams with the product intelligence, customer insights, and user engagement tools needed to fight churn, grow the account, and align the entire business around users’ needs. UserIQ empowers CS teams to focus all departments on achieving users’ unique goals. With our platform, customer success becomes a business mindset, not just a function.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies, businesses and merchants interested in a solution to offer their customers an optimized cancel experience

Audience

B2B SaaS Subscription Businesses

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$250 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Chargebee
Founded: 2011
United States
www.chargebee.com/retention/

Company Information

UserIQ
Founded: 2014
United States
www.useriq.com

Alternatives

Alternatives

1Capture

1Capture

Momentum Labs

Categories

Categories

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

SaaS Management Features

License Management
Onboarding
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management

Integrations

Chargebee
KonnectzIT
Recurly
Revaly
Salesforce
Segment EDI Platform
Slack
Stripe
Zapier

Integrations

Chargebee
KonnectzIT
Recurly
Revaly
Salesforce
Segment EDI Platform
Slack
Stripe
Zapier
Claim Chargebee Retention and update features and information
Claim Chargebee Retention and update features and information
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Claim UserIQ and update features and information