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About

Increase customer lifetime value with new level of insight into why customers are canceling and a clear path on how to improve. Retain customers with a high performing cancel experience. The cancel button redirects customers to a cancel experience powered by Chargebee Retention, with personalized details designed to win them back. Dynamic offers are presented to customers based on targeting parameters. Automated workflows engage customers and track activity across channels and tools. Collect insights in simple dashboards that help you take action and retain more customers. With Chargebee Retention you can address customer concerns before your customers cancel with an automated, scalable, and personalized experience.

About

Prevent churn and win back lost revenue. ProsperStack is the drop-in cancellation flow that prevents churn, automatically. Use targeted offers to save customers and capture feedback to make informed product, pricing and remarketing decisions. The ProsperStack cancellation flow is a low-friction, beautiful offboarding experience that's kind to users and serves your business. Embed it directly into your application with just a few lines of code. After that, customize everything within ProsperStack—no developer necessary! Turn your cancellation flow into a powerful churn-prevention tool. Present special offers tailored to the customer's segment and reason for leaving. A/B test offers, analyze results and customize at any time to learn what's most effective. Answers in ProsperStack help you retarget lost revenue effectively, plus provide insight into key decisions about your product roadmap, pricing, service and support.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies, businesses and merchants interested in a solution to offer their customers an optimized cancel experience

Audience

Subscription companies that want to prevent churn and learn from customer cancellations

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$250 per month
Free Version Not Supported
Free Trial Supported

Pricing

$79 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Chargebee
Founded: 2011
United States
www.chargebee.com/retention/

Company Information

ProsperStack
Founded: 2020
United States
prosperstack.com

Alternatives

Alternatives

1Capture

1Capture

Momentum Labs

Categories

Churn Prevention Supported
Customer Retention Supported
Customer Success Supported

Categories

Churn Prevention Supported
Customer Success Supported

Customer Success Features

Account Alerts Not Supported
Account Management Not Supported
Communication Management Not Supported
Customer Engagement Not Supported
Customer Lifecycle Management Supported
Health Score Not Supported
Onboarding Not Supported
Revenue Management Supported
Usage Tracking / Analytics Not Supported
Win / Loss Analysis Supported

Integrations

Chargebee Supported
Slack Supported
Stripe Supported
Zapier Supported
Klaviyo Not Supported
KonnectzIT Supported
Maxio Not Supported
OpenPay Not Supported
Recurly Supported
Revaly Supported
Salesforce Supported
Segment EDI Platform Supported

Integrations

Chargebee Supported
Slack Supported
Stripe Supported
Zapier Supported
Klaviyo Supported
KonnectzIT Not Supported
Maxio Supported
OpenPay Supported
Recurly Not Supported
Revaly Not Supported
Salesforce Not Supported
Segment EDI Platform Not Supported
Claim Chargebee Retention and update features and information
Claim Chargebee Retention and update features and information
Claim ProsperStack and update features and information
Claim ProsperStack and update features and information