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About

Channelkit is a company created by a small diverse team of four. There are visibly tracable features of each one of us — in the way we organize our work (and life), in the product itself, and in the way we treat our customers. Organize and share your knowledge. And your passions! Beautiful bookmarking for organized minds. 5 preset card categories to collect things that everyone saves and shares from time to time. Create your own card categories with custom fields to add links, comments, tags and attach files. Cards are organized into Channels that are private by default, but can be shared publicly or secretly.

About

Twig semantically analyzes your documentation, knowledge bases, and past support tickets. Answering complex customer questions and reducing costs by 30%. AI models are trained on publicly available data. Increase productivity and reduce variance in support quality. Twig is an AI layer that works on top of your existing customer support applications. Twig helps your support agents respond quickly to customers with better responses. We use the latest AI has to offer to make every support agent a superstar. AI scans through all your documentation, knowledge bases, support tickets, etc to provide a recommended response. Citations help you know that the response is accurate and increases trust. AI betters itself by learning from your agents. Improving agent productivity and keeping high-quality CSAT is critical to every CX organization. Brings higher minimum standards on response quality and helps agents notice potential risks in responses.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Bookmarking platform for anyone

Audience

Businesses and support agents seeking a tool to manage documentation, knowledge bases, and support tickets

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$2 per month
5 categories
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Channelkit
Founded: 2012
Russia
www.channelkit.com/landing/home

Company Information

Twig
United States
www.twig.so/

Alternatives

Alternatives

Teamwork Spaces

Teamwork Spaces

Teamwork.com
Alhena

Alhena

Alhena.ai
Shelf

Shelf

Shelf.io

Categories

Categories

Integrations

AI Agents Directory Not Supported
Dash Not Supported
Docusaurus Not Supported
Docz Not Supported
Dropbox Paper Not Supported
Eclipse PHP Not Supported
FuelPHP Not Supported
GitBook Not Supported
GitHub Not Supported
Google Chrome Not Supported
Salesforce Not Supported
ServiceNow Not Supported
Zendesk Not Supported

Integrations

AI Agents Directory Supported
Dash Supported
Docusaurus Supported
Docz Supported
Dropbox Paper Supported
Eclipse PHP Supported
FuelPHP Supported
GitBook Supported
GitHub Supported
Google Chrome Supported
Salesforce Supported
ServiceNow Supported
Zendesk Supported
Claim Channelkit and update features and information
Claim Channelkit and update features and information
Claim Twig and update features and information
Claim Twig and update features and information