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About

Channelkit is a company created by a small diverse team of four. There are visibly tracable features of each one of us — in the way we organize our work (and life), in the product itself, and in the way we treat our customers. Organize and share your knowledge. And your passions! Beautiful bookmarking for organized minds. 5 preset card categories to collect things that everyone saves and shares from time to time. Create your own card categories with custom fields to add links, comments, tags and attach files. Cards are organized into Channels that are private by default, but can be shared publicly or secretly.

About

Twig semantically analyzes your documentation, knowledge bases, and past support tickets. Answering complex customer questions and reducing costs by 30%. AI models are trained on publicly available data. Increase productivity and reduce variance in support quality. Twig is an AI layer that works on top of your existing customer support applications. Twig helps your support agents respond quickly to customers with better responses. We use the latest AI has to offer to make every support agent a superstar. AI scans through all your documentation, knowledge bases, support tickets, etc to provide a recommended response. Citations help you know that the response is accurate and increases trust. AI betters itself by learning from your agents. Improving agent productivity and keeping high-quality CSAT is critical to every CX organization. Brings higher minimum standards on response quality and helps agents notice potential risks in responses.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Bookmarking platform for anyone

Audience

Businesses and support agents seeking a tool to manage documentation, knowledge bases, and support tickets

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$2 per month
5 categories
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Channelkit
Founded: 2012
Russia
www.channelkit.com/landing/home

Company Information

Twig
United States
www.twig.so/

Alternatives

Alternatives

Teamwork Spaces

Teamwork Spaces

Teamwork.com
Alhena

Alhena

Alhena.ai
Shelf

Shelf

Shelf.io

Categories

Categories

Integrations

AI Agents Directory
Dash
Docusaurus
Docz
Dropbox Paper
Eclipse PHP
FuelPHP
GitBook
GitHub
Google Chrome
Salesforce
ServiceNow
Zendesk

Integrations

AI Agents Directory
Dash
Docusaurus
Docz
Dropbox Paper
Eclipse PHP
FuelPHP
GitBook
GitHub
Google Chrome
Salesforce
ServiceNow
Zendesk
Claim Channelkit and update features and information
Claim Channelkit and update features and information
Claim Twig and update features and information
Claim Twig and update features and information