Chakra Chat vs. Ultramsg Comparison


Chakra Chat ChakraHQ	Ultramsg	+	+
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About Chakra Chat is an official WhatsApp Business API platform for sales, support, and marketing teams. Manage all conversations through a Shared Chat Inbox, run Template Broadcast Campaigns to segmented lists, and automate customer interactions with Chatbots and AI Agents 24/7. Built for eCommerce: integrate Shopify, WooCommerce, or Wix, sync your product catalog, and convert WhatsApp conversations into sales. Key features: • Shared Chat Inbox & automated chat assignment • Template Broadcast Campaigns — segmented messaging at scale • Chatbots & AI Agents — automate conversations • WhatsApp Business API Calling • WhatsApp Groups API • eCommerce & Catalog Integration • Lead Management • Reporting & Insights — delivery & read rates, chat metrics • Chakra APIs — integrate tech stack • API Integration Partner & Agency Partner programs No markup on Meta's standard template message rates. Supports multiple WhatsApp numbers, coexistence setup, and assisted onboar	About Ultramsg is designed to create chatbots and integrate WhatsApp with business systems: CRM, ERP or a website.you can sending and reading messages from the CRM-system. Make a chatbot and integrate WhatsApp with your systems: ERP, CRM, your app or website. You can use any programmable language easily.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience SMB team, Sales & Marketing Teams, Marketing Agencies, Vertical SaaS solutions, All B2C Businesses	Audience For medium and large businesses
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $12.49/month Free Version Supported Free Trial Supported	Pricing $39 per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.8 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros All types of organizations can use the system. It's great for sending messages, documents... to your WhatsApp clients. - Easy interface for developers - Good documentation - Stable and Fast - Supporting all programming languages Very good human support. Documentation is very helpful. Easy to use. Support most common programming languages. Easy and quick onboarding for an API to make a chatbot for WhatsApp. Support multi language php, python, curl, etc. Cons One thing I didn't like in Ultramsg is the free trial period. But you can pay for a long time period. - I have been with them for 11 months, and I haven't seen any negatives I hope they make an environment to develop a chat bot using workflow. Everything is good so far. There is no negative thing. Easily connect our CRM. It was a very excellent experience. There is nothing, it's good and easy. Recommended for large and medium-sized companies.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information ChakraHQ Founded: 2019 India chakrahq.com	Company Information Ultramsg Founded: 2015 United States ultramsg.com
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Categories WhatsApp Marketing Supported	Categories SMS Marketing Supported WhatsApp Marketing Supported
WhatsApp Marketing Features Alerts Supported API Supported Autoresponder Supported Bulk Messaging Supported Campaign Management Supported Contact Management Supported Multi-Language Support Supported Reporting / Analytics Supported	WhatsApp Marketing Features Alerts Not Supported API Supported Autoresponder Not Supported Bulk Messaging Supported Campaign Management Supported Contact Management Not Supported Multi-Language Support Supported Reporting / Analytics Not Supported Show More Features SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Not Supported Mass Texting Not Supported Message Personalization Not Supported MMS Not Supported Mobile Coupons Supported Mobile Keywords Not Supported Polls / Voting Supported Reporting/Analytics Not Supported Scheduled Messaging Not Supported Shortcodes Not Supported Text-to-Win Not Supported
Integrations WhatsApp Supported Facebook Supported Google Ads Supported Shopify Supported TikTok Supported WooCommerce Supported View All 6 Integrations	Integrations WhatsApp Supported Facebook Not Supported Google Ads Not Supported Shopify Not Supported TikTok Not Supported WooCommerce Not Supported View All 1 Integration
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