Audience
B2B companies in DACH: e-commerce, retail, media, healthcare, agencies, finance and more looking to improve customer communication and marketing via messengers.
About instantKOM
instantKOM is a messenger marketing platform (SaaS) from Karlsruhe, Germany. Businesses manage all their messengers (WhatsApp, Signal, SMS, RCS, Instagram and more) in one central inbox, send messenger newsletters with open rates of up to 90 percent, and automate customer inquiries with a generative AI chatbot. Additional features include bot automation, audience segmentation, real-time chat translation, editorial calendar, statistics, team/ticket system, API, MCP server for AI agents, plus widgets and QR codes for newsletter sign-up. 100% GDPR-compliant and Made in Germany. In business since 2016, trusted by 100+ companies. Pricing from EUR 79/month, 14-day free trial.
Other Popular Alternatives & Related Software
SendSeven
SendSeven is a GDPR-compliant unified messaging and customer engagement platform that connects WhatsApp, SMS, Email, Instagram, Messenger, Live Chat, Telegram, and browser push through one REST API and one shared inbox. Official Meta Business Partner.
Core capabilities:
• Shared inbox for support & marketing — all channels with assignments, tags, notes
• WhatsApp Business API with Coexistence — connect your number without migrating
• AI chatbot & Knowledge Base — RAG answers from your content, human handoff
• Visual Flow Builder — no-code automation
• Campaigns — WhatsApp broadcasts, SMS, email, and browser push
• REST API, webhooks, Zapier & n8n — one endpoint, every channel
• Analytics and auto-translation (100+ languages)
Plans from €49/month; API Only from €9/channel/month. No per-user fees. Unlimited seats and contacts. Free inbound.
EU servers (Frankfurt). Made in Germany. EU AI Act ready. 14-day free trial, 100 test messages, no credit card.
Learn more
Wetarseel
Wetarseel AI is a WhatsApp Business API platform that enables businesses to scale customer communication, automate engagement, and drive sales through WhatsApp. The platform supports bulk messaging, chatbot building, marketing automation, and campaign management from a single dashboard.
Businesses can send promotions, OTPs, alerts, and support messages with high delivery rates and real-time analytics. The multi-agent shared team inbox allows teams to collaborate on conversations, while contact segmentation ensures targeted messaging.
A no-code chatbot builder lets companies automate customer journeys without technical expertise. API integration and webhooks support developers embedding WhatsApp messaging into existing systems.
Key integrations include Stripe, Shopify, Instagram, Messenger, TikTok, and Google Gemini. The platform serves e-commerce brands, fintechs, healthcare providers, real estate firms, restaurants, and SMEs. A free trial is available.
Learn more
WOZTELL
WOZTELL is a conversational platform that connects WhatsApp, Instagram, Facebook Messenger, and webchat into a unified interface, enabling businesses to deploy chatbots, live-agent inboxes, and automated flows across all these channels. It supports integration of the WhatsApp Cloud API and features like interactive buttons, lists, and carousels, plus broadcast messaging and payments via WhatsApp. It offers no-code chatbot-builders and pre-designed templates for sales, support, and ecommerce, enabling organizations to handle customer queries 24/7, generate leads, manage conversations in a multi-agent environment, and integrate with CRM, payment systems, and AI (such as ChatGPT) for smarter replies. It also includes analytics, audience segmentation, and automation capabilities, enabling companies to broadcast targeted messages, enable conversational commerce (orders & payments through WhatsApp), and coordinate support across multiple channels from a single inbox.
Learn more
Tidio
Tidio is a leading customer service platform that combines live chat, chatbot automation, and AI agents to help businesses deliver fast, effective customer interactions at scale. Recognized for its robust automation capabilities and user-friendly design, Tidio is trusted by over 800,000 of businesses worldwide.
Engage visitors via real-time chat and unify conversations across email, Messenger, Instagram, and more—all from one dashboard.
Track, manage, and resolve issues efficiently with built-in ticketing tools that complement chatbot and live agent workflows.
Use the no-code visual chatbot builder to create custom flow to collect leads, answer FAQs, and automate communication.
Deploy the conversational AI agent, Lyro and resolve up to 64% of customer support queries using natural language understanding.
Easy to deploy and operate—no coding skills required. GDPR-compliant and secure. Proven scalability for eCommerce, SaaS, and service industries. 7-day free trial available.
Learn more
Pricing
Starting Price:
EUR 79/month
Free Trial:
Free Trial available.
Integrations
Company Information
instantKOM
Founded: 2016
Germany
start.instantkom.app
Videos and Screen Captures
Other Useful Business Software
Go from Code to Production URL in Seconds
Skip the Kubernetes configs. Cloud Run handles HTTPS, scaling, and infrastructure automatically. Two million requests free per month.
Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Support
Phone Support
Online