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About
Voice Broadcasting is a web-based automated mass communication technique that send voice messages to thousands of call recipient at once. Organizations can send outbound voice call campaigns to customers to connect with them instantly. In addition to this, the voice calls are used for various purposes in the companies. Cell Comm Next is the best Outbound Dialing / Voice Broadcasting service provider in Delhi, India offers essential support for business to reach the target audience efficiently and effectively. Our team of experts will pre-record the voice messages in the local language or the language preferred by the businesses. Then, we integrate the voice with the system to deliver the information whenever the customer makes a call. Since we are offering flexible service you can choose the plans based on your need.
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uContact:
About
Deliver a personalized customer experience with every interaction, across every channel, with uContact, net2phone’s cloud contact center solution.
uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams.
Our robust, full-featured platform includes:
• Agent & Supervisor Capabilities - Call Queues, Monitoring, Custom Scheduling, Workforce Management, Breaks & Wrap Up, Disposition Coding
• Voice - ACD, IVR, Auto Dialers, Call Recording, Screen Pops, Voice Automation, Text to Speech and ASR
• Omnichannel - WebChat, SMS/MMS, WhatsApp, Social Media, Video, Email and Interaction Recordings
• Automation - Chat Bots, Form Creator, Workflow Designer
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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uContact:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Supported
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Audience
Companies in need of a voice broadcasting solution
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uContact:
Audience
Call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to optimize the interactions of their sales and support teams.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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uContact:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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uContact:
API
Offers API
Supported
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Screenshots and Videos |
uContact:
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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uContact:
Pricing
$59.99/month/user
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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uContact:
Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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uContact:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationCell Comm Next
Founded: 2019
India
www.cellcommnext.com/voice-broadcasting-service-provider-india.php
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uContact:
Company Informationnet2phone
Founded: 1990
United States
www.net2phone.com/products/cloud-contact-center-solutions
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Alternatives |
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Alternatives |
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Categories |
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Categories |
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uContact:
Auto Dialer Features
Call Center Management
Supported
Call Recording
Supported
Call Reporting
Supported
Call Scripting
Supported
Lead Management
Supported
Power Dialer
Supported
Predictive Dialer
Supported
Preview Dialer
Supported
Progressive Dialer
Supported
Surveys
Supported
Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Database
Supported
Escalation Management
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Customer Communications Management Features
Batch Communications
Supported
Chat / Messaging
Supported
Content Management
Not Supported
Email Distribution
Not Supported
Interactive Content
Not Supported
Multi-Channel Communications
Supported
On-Demand Communications
Supported
Personalization
Supported
Print Management
Not Supported
Template Management
Not Supported
Video Content
Not Supported
IVR Features
Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Routing
Supported
Multiple Scripts
Supported
Phone Key Input
Supported
Survey Management
Supported
Text to Speech
Supported
Voice Customization
Supported
Voice Mail
Supported
Predictive Dialer Features
Call Monitoring
Supported
Call Recording
Supported
Call Results
Supported
Call Transfer
Supported
Callback Scheduling
Supported
Campaign Specific Caller ID
Supported
Contact Management
Supported
FCC Compliance
Supported
FTC Compliance
Supported
Lead Capture
Supported
Lead Management
Supported
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Integrations
Amazon Polly
Not Supported
Facebook
Not Supported
Infobip
Not Supported
Instagram
Not Supported
Microsoft Dynamics 365
Not Supported
Microsoft Teams
Not Supported
Salesforce
Not Supported
Totality
Not Supported
Twilio
Not Supported
Verbio
Not Supported
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uContact:
Integrations
Amazon Polly
Supported
Facebook
Supported
Infobip
Supported
Instagram
Supported
Microsoft Dynamics 365
Supported
Microsoft Teams
Supported
Salesforce
Supported
Totality
Supported
Twilio
Supported
Verbio
Supported
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