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About

Whether for a service or a product, whether a snapshot or monitoring over time - Cauliflower processes feedback and comments from various application areas. Using Artificial Intelligence (AI), Cauliflower identifies the most important topics, their relevance, evaluation and relationships. In-house developed machine learning models for the extraction of content and evaluation of sentiment. Intuitive dashboards with filter options and drill-downs. Use included variables for language, weight, ID, time or location. Define your own filter variables in the dropdown. Cauliflower translates the results into a uniform language if required. Define a company-wide language about customer feedback instead of reading it sporadically and quoting individual opinions.

About

Etuma text analysis service turns all your open-ended customer feedback into consistent and actionable information. You receive high volumes of open-text feedback comments from multiple channels, and you struggle with systematically turning them into actionable insight in a timely manner. Manually reading and categorizing all comments is slow, expensive, and inconsistent. You’ve tried keyword analysis, but it doesn’t provide statistically meaningful or actionable information. Feedback results from different processes and channels are not aggregated, so a lot of valuable information gets lost in organizational silos where it can only be utilized by those who have access to it. Etuma has existing connectors to dozens of survey, customer experience management, and contact center platforms. You can also connect any spontaneous feedback channel like email or webforms.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses searching for a no-code text analysis solution to reduce time consuming tasks

Audience

Companies searching for a solution to manage their customer feedback

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Cauliflower
Founded: 2019
Germany
www.cauliflower.ai/

Company Information

Etuma
Founded: 2011
Finland
www.etuma.com

Alternatives

Semantria

Semantria

Lexalytics

Alternatives

WordStat

WordStat

Provalis Research
Luminoso

Luminoso

Luminoso Technologies Inc.
DiscoverText

DiscoverText

Texifter

Categories

Categories

Text Analytics Supported
Text Mining Supported

Text Mining Features

Boolean Queries Not Supported
Document Filtering Not Supported
Graphical Data Presentation Supported
Language Detection Supported
Predictive Modeling Supported
Sentiment Analysis Supported
Summarization Supported
Tagging Supported
Taxonomy Classification Not Supported
Text Analysis Supported
Topic Clustering Supported

Artificial Intelligence Features

Chatbot Not Supported
For eCommerce Supported
For Healthcare Supported
For Sales Not Supported
Image Recognition Not Supported
Machine Learning Not Supported
Multi-Language Supported
Natural Language Processing Supported
Predictive Analytics Supported
Process/Workflow Automation Supported
Rules-Based Automation Not Supported
Virtual Personal Assistant (VPA) Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Not Supported

Data Analysis Features

Data Discovery Not Supported
Data Visualization Supported
High Volume Processing Not Supported
Predictive Analytics Supported
Regression Analysis Not Supported
Sentiment Analysis Supported
Statistical Modeling Not Supported
Text Analytics Not Supported

Deep Learning Features

Convolutional Neural Networks Not Supported
Document Classification Supported
Image Segmentation Not Supported
ML Algorithm Library Not Supported
Model Training Not Supported
Neural Network Modeling Not Supported
Self-Learning Supported
Visualization Supported

Machine Learning Features

Deep Learning Supported
ML Algorithm Library Not Supported
Model Training Not Supported
Natural Language Processing (NLP) Supported
Predictive Modeling Supported
Statistical / Mathematical Tools Not Supported
Templates Not Supported
Visualization Supported

Qualitative Data Analysis Features

Annotations Not Supported
Collaboration Not Supported
Data Visualization Supported
Media Analytics Not Supported
Mixed Methods Research Not Supported
Multi-Language Supported
Qualitative Comparative Analysis Not Supported
Quantitative Content Analysis Not Supported
Sentiment Analysis Supported
Statistical Analysis Not Supported
Text Analytics Not Supported
User Research Analysis Supported

Text Mining Features

Boolean Queries Not Supported
Document Filtering Not Supported
Graphical Data Presentation Supported
Language Detection Supported
Predictive Modeling Supported
Sentiment Analysis Supported
Summarization Not Supported
Tagging Not Supported
Taxonomy Classification Supported
Text Analysis Supported
Topic Clustering Supported

Integrations

Amazon Supported
Google Business Profile Supported
Google Play Supported
Tripadvisor Supported
Trustpilot Supported
Yelp Supported

Integrations

Amazon Not Supported
Google Business Profile Not Supported
Google Play Not Supported
Tripadvisor Not Supported
Trustpilot Not Supported
Yelp Not Supported
Claim Cauliflower and update features and information
Claim Cauliflower and update features and information
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Claim Etuma and update features and information