Related Products
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About
Whether for a service or a product, whether a snapshot or monitoring over time - Cauliflower processes feedback and comments from various application areas. Using Artificial Intelligence (AI), Cauliflower identifies the most important topics, their relevance, evaluation and relationships. In-house developed machine learning models for the extraction of content and evaluation of sentiment. Intuitive dashboards with filter options and drill-downs. Use included variables for language, weight, ID, time or location. Define your own filter variables in the dropdown. Cauliflower translates the results into a uniform language if required. Define a company-wide language about customer feedback instead of reading it sporadically and quoting individual opinions.
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About
Etuma text analysis service turns all your open-ended customer feedback into consistent and actionable information. You receive high volumes of open-text feedback comments from multiple channels, and you struggle with systematically turning them into actionable insight in a timely manner. Manually reading and categorizing all comments is slow, expensive, and inconsistent. You’ve tried keyword analysis, but it doesn’t provide statistically meaningful or actionable information. Feedback results from different processes and channels are not aggregated, so a lot of valuable information gets lost in organizational silos where it can only be utilized by those who have access to it. Etuma has existing connectors to dozens of survey, customer experience management, and contact center platforms. You can also connect any spontaneous feedback channel like email or webforms.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses searching for a no-code text analysis solution to reduce time consuming tasks
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Audience
Companies searching for a solution to manage their customer feedback
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationCauliflower
Founded: 2019
Germany
www.cauliflower.ai/
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Company InformationEtuma
Founded: 2011
Finland
www.etuma.com
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Categories |
Categories |
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Text Mining Features
Boolean Queries
Not Supported
Document Filtering
Not Supported
Graphical Data Presentation
Supported
Language Detection
Supported
Predictive Modeling
Supported
Sentiment Analysis
Supported
Summarization
Supported
Tagging
Supported
Taxonomy Classification
Not Supported
Text Analysis
Supported
Topic Clustering
Supported
Artificial Intelligence Features
Chatbot
Not Supported
For eCommerce
Supported
For Healthcare
Supported
For Sales
Not Supported
Image Recognition
Not Supported
Machine Learning
Not Supported
Multi-Language
Supported
Natural Language Processing
Supported
Predictive Analytics
Supported
Process/Workflow Automation
Supported
Rules-Based Automation
Not Supported
Virtual Personal Assistant (VPA)
Not Supported
Customer Experience Features
Action Management
Not Supported
Analytics
Not Supported
Customer Segmentation
Not Supported
Dashboard
Supported
Feedback Management
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Supported
Survey Management
Not Supported
Text Analysis
Supported
Trend Analysis
Not Supported
Data Analysis Features
Data Discovery
Not Supported
Data Visualization
Supported
High Volume Processing
Not Supported
Predictive Analytics
Supported
Regression Analysis
Not Supported
Sentiment Analysis
Supported
Statistical Modeling
Not Supported
Text Analytics
Not Supported
Deep Learning Features
Convolutional Neural Networks
Not Supported
Document Classification
Supported
Image Segmentation
Not Supported
ML Algorithm Library
Not Supported
Model Training
Not Supported
Neural Network Modeling
Not Supported
Self-Learning
Supported
Visualization
Supported
Machine Learning Features
Deep Learning
Supported
ML Algorithm Library
Not Supported
Model Training
Not Supported
Natural Language Processing (NLP)
Supported
Predictive Modeling
Supported
Statistical / Mathematical Tools
Not Supported
Templates
Not Supported
Visualization
Supported
Qualitative Data Analysis Features
Annotations
Not Supported
Collaboration
Not Supported
Data Visualization
Supported
Media Analytics
Not Supported
Mixed Methods Research
Not Supported
Multi-Language
Supported
Qualitative Comparative Analysis
Not Supported
Quantitative Content Analysis
Not Supported
Sentiment Analysis
Supported
Statistical Analysis
Not Supported
Text Analytics
Not Supported
User Research Analysis
Supported
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Text Mining Features
Boolean Queries
Not Supported
Document Filtering
Not Supported
Graphical Data Presentation
Supported
Language Detection
Supported
Predictive Modeling
Supported
Sentiment Analysis
Supported
Summarization
Not Supported
Tagging
Not Supported
Taxonomy Classification
Supported
Text Analysis
Supported
Topic Clustering
Supported
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Integrations
Amazon
Supported
Google Business Profile
Supported
Google Play
Supported
Tripadvisor
Supported
Trustpilot
Supported
Yelp
Supported
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Integrations
Amazon
Not Supported
Google Business Profile
Not Supported
Google Play
Not Supported
Tripadvisor
Not Supported
Trustpilot
Not Supported
Yelp
Not Supported
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