CatchpointCatchpoint Systems
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TeamViewer DEXTeamViewer
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Related Products
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About
Instant insight into your customers' digital experience and the performance of all your apps, networks, and digital services. Monitor, analyze, and troubleshoot all digital services. 80% of issues with availability and performance are outside your firewall. Catchpoint's digital experience monitor platform provides you with the necessary insights across your entire service delivery chain in order to quickly identify and fix these issues. Our global network monitors modern, federated applications beyond the firewall. Get specific alerts when something goes wrong and learn how each component of your service delivery chain affects users. Verify the signals that you receive when you combine synthetic and real user monitoring.
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About
TeamViewer DEX is an intelligent Digital Employee Experience platform that proactively detects and resolves IT issues before they impact your workforce. It continuously monitors device health, application performance, and user sentiment to eliminate digital friction and keep employees productive. Automated remediations handle routine problems instantly, while IT teams receive deep insights to resolve complex issues faster. By preventing disruptions, organizations reduce downtime, increase morale, and lower operational costs. With enterprise-grade security, advanced patching, and scalable endpoint management, TeamViewer DEX strengthens compliance and improves overall resilience. The platform delivers a smoother digital work environment that empowers both employees and IT teams.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies interested in a comprehensive digital experience monitoring solution
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Audience
TeamViewer DEX is built for IT leaders, enterprise teams, and organizations managing large digital workforces who need proactive monitoring, automated remediation, and seamless employee experience management
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationCatchpoint Systems
Founded: 2008
United States
www.catchpoint.com
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Company InformationTeamViewer
Founded: 2005
Germany
www.teamviewer.com/en-us/products/dex/
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Categories |
Categories |
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Website Monitoring Features
Availability Testing
Supported
Event Logs
Supported
Event-Based Notifications
Supported
FTP Monitoring
Supported
Mail Server Monitoring
Supported
Maintenance Scheduling
Supported
Performance Metrics
Supported
Real Time Monitoring
Supported
Transaction Monitoring
Supported
Uptime Reporting
Supported
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Integrations
AlertOps
Supported
Arc XP
Supported
Axonius
Not Supported
Azure Virtual Desktop
Not Supported
Citrix DaaS
Not Supported
IBM NS1 Connect
Supported
IGEL
Not Supported
NetScaler
Supported
New Relic
Supported
ServiceNow
Not Supported
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Integrations
AlertOps
Not Supported
Arc XP
Not Supported
Axonius
Supported
Azure Virtual Desktop
Supported
Citrix DaaS
Supported
IBM NS1 Connect
Not Supported
IGEL
Supported
NetScaler
Not Supported
New Relic
Not Supported
ServiceNow
Supported
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