Catchpoint

Catchpoint

Catchpoint Systems
TeamViewer DEX

TeamViewer DEX

TeamViewer
+
+

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About

Instant insight into your customers' digital experience and the performance of all your apps, networks, and digital services. Monitor, analyze, and troubleshoot all digital services. 80% of issues with availability and performance are outside your firewall. Catchpoint's digital experience monitor platform provides you with the necessary insights across your entire service delivery chain in order to quickly identify and fix these issues. Our global network monitors modern, federated applications beyond the firewall. Get specific alerts when something goes wrong and learn how each component of your service delivery chain affects users. Verify the signals that you receive when you combine synthetic and real user monitoring.

About

TeamViewer DEX is an intelligent Digital Employee Experience platform that proactively detects and resolves IT issues before they impact your workforce. It continuously monitors device health, application performance, and user sentiment to eliminate digital friction and keep employees productive. Automated remediations handle routine problems instantly, while IT teams receive deep insights to resolve complex issues faster. By preventing disruptions, organizations reduce downtime, increase morale, and lower operational costs. With enterprise-grade security, advanced patching, and scalable endpoint management, TeamViewer DEX strengthens compliance and improves overall resilience. The platform delivers a smoother digital work environment that empowers both employees and IT teams.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies interested in a comprehensive digital experience monitoring solution

Audience

TeamViewer DEX is built for IT leaders, enterprise teams, and organizations managing large digital workforces who need proactive monitoring, automated remediation, and seamless employee experience management

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Catchpoint Systems
Founded: 2008
United States
www.catchpoint.com

Company Information

TeamViewer
Founded: 2005
Germany
www.teamviewer.com/en-us/products/dex/

Alternatives

Alternatives

Site24x7

Site24x7

ManageEngine
AdRem NetCrunch

AdRem NetCrunch

AdRem Software
Goliath Performance Monitor

Goliath Performance Monitor

Goliath Technologies

Categories

Categories

Website Monitoring Features

Availability Testing Supported
Event Logs Supported
Event-Based Notifications Supported
FTP Monitoring Supported
Mail Server Monitoring Supported
Maintenance Scheduling Supported
Performance Metrics Supported
Real Time Monitoring Supported
Transaction Monitoring Supported
Uptime Reporting Supported

Integrations

AlertOps Supported
Arc XP Supported
Axonius Not Supported
Azure Virtual Desktop Not Supported
Citrix DaaS Not Supported
IBM NS1 Connect Supported
IGEL Not Supported
NetScaler Supported
New Relic Supported
ServiceNow Not Supported

Integrations

AlertOps Not Supported
Arc XP Not Supported
Axonius Supported
Azure Virtual Desktop Supported
Citrix DaaS Supported
IBM NS1 Connect Not Supported
IGEL Supported
NetScaler Not Supported
New Relic Not Supported
ServiceNow Supported
Claim Catchpoint and update features and information
Claim Catchpoint and update features and information
Claim TeamViewer DEX and update features and information
Claim TeamViewer DEX and update features and information