CaseTrac

CaseTrac

ETHIX360
CaseTrac Workpro

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CaseTrac:

About

With game changing innovation in the use of artificial intelligence, best practice workflows and features designed by HR and compliance professionals for HR and compliance professionals, CaseTrac is the leading case management solution available in the market today. CaseTrac™ offers the industry’s most comprehensive intake methods for reporting your company’s concerns, and collects, manages and resolves any incidents that arise. We always protect the anonymity of each reporter and provide seamless communication with the individual who chooses to report. ETHIX360 believes that the more constituents report to your company, the more your company can learn, grow and elevate its overall performance. Our Web Services application also provides an API to leading HRIS solutions, facilitating maximum utilization and value. The solution includes a powerful workflow engine and notification matrix along with a comprehensive, easy-to-use reporting and analysis platform.
Workpro:

About

Case management software for complaints and HR case tracking. Know when your cases are on-time and on-track. And when they’re not. Monitor progress, or the lack of it, with at-a-glance visibility of your entire workflow – including team activity and deadlines. Freeing you and your team to provide exceptional service. Consistent, compliant complaints handling: To help you get it right, Workpro provides an all-in-one solution that lets you track and manage every complaint. Know exactly who's doing what and when, using centralised dashboards that your whole team can access. Go beyond your standard HR system: Automate processes, track timescales at a glance and generate reports – all giving you the control and consistency you need to make sure you’re dealing with employees fairly, each and every time.
CaseTrac:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Workpro:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
CaseTrac:

Audience

HR and compliance professionals in need of a case management solution to monitor their organization
Workpro:

Audience

Companies interested in a complaint management and/or HR case management solution
CaseTrac:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Workpro:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
CaseTrac:

API

Offers API Supported
Workpro:

API

Offers API Not Supported
CaseTrac:

Screenshots and Videos

Workpro:

Screenshots and Videos

CaseTrac:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Workpro:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
CaseTrac:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Workpro:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
CaseTrac:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Workpro:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
CaseTrac:

Company Information

ETHIX360
Founded: 2016
United States
www.ethix360.com/casetrac
Workpro:

Company Information

Workpro
Founded: 1969
United Kingdom
www.workpro.com
CaseTrac:

Alternatives

Workpro:

Alternatives

CaseTrac:
Workpro:
CaseTrac:
Compliance Manager by Healthicity

Compliance Manager by Healthicity

Healthicity
4.6 out of 5 stars
Workpro:
CaseTrac:
Workpro:
Resolve Enterprise

Resolve Enterprise

Resolve Software Group
4.0 out of 5 stars
CaseTrac:
VoiCase

VoiCase

Hance Consulting
Workpro:
Sunrise HR Case Management

Sunrise HR Case Management

Sunrise Software
CaseTrac:

Categories

Compliance Supported
GDPR Compliance Supported
HIPAA Compliance Supported
HR Case Management Supported
HR Compliance Supported
Human Resources Supported
Risk Management Supported
Workpro:

Categories

CaseTrac:

Compliance Features

Archiving & Retention Not Supported
Artificial Intelligence (AI) Not Supported
Audit Management Not Supported
Compliance Tracking Supported
Controls Testing Not Supported
Environmental Compliance Not Supported
FDA Compliance Not Supported
HIPAA Compliance Supported
Incident Management Supported
ISO Compliance Not Supported
OSHA Compliance Supported
Risk Management Supported
Sarbanes-Oxley Compliance Supported
Surveys & Feedback Not Supported
Version Control Not Supported
Workflow / Process Automation Supported

GDPR Compliance Features

Access Control Not Supported
Consent Management Not Supported
Data Mapping Not Supported
Incident Management Supported
PIA / DPIA Not Supported
Policy Management Not Supported
Risk Management Supported
Sensitive Data Identification Not Supported

HIPAA Compliance Features

Access Control / Permissions Not Supported
Audit Management Not Supported
Compliance Reporting Not Supported
Data Security Not Supported
Documentation Management Not Supported
For Healthcare Not Supported
Incident Management Supported
Policy Training Not Supported
Remediation Management Not Supported
Risk Management Supported
Vendor Management Not Supported

HR Compliance Features

Alerts / Notifications Supported
Certifications Management Not Supported
Communication Tools Supported
Customizable HR Documents Not Supported
Document Management Not Supported
Records Management Not Supported
Regulations Monitoring Not Supported
Reporting / Analytics Supported
Roles / Permissions Supported
Version Control Not Supported
Workflow Management Not Supported

Human Resources Features

360 Degree Feedback Not Supported
Applicant Tracking Not Supported
Attendance Management Not Supported
Benefits Management Not Supported
Career Development Planning Not Supported
Compensation Management Not Supported
Compliance Management Supported
Employee Database Not Supported
Employee Lifecycle Management Not Supported
Onboarding Not Supported
Payroll Management Not Supported
Performance Management Not Supported
Recruiting Management Not Supported
Self Service Portal Not Supported
Succession Planning Not Supported
Time & Attendance Management Not Supported
Time Off Management Not Supported
Timesheets Not Supported
Training Management Not Supported

Risk Management Features

Alerts/Notifications Supported
Auditing Not Supported
Business Process Control Not Supported
Compliance Management Supported
Corrective Actions (CAPA) Not Supported
Dashboard Not Supported
Exceptions Management Not Supported
Internal Controls Management Not Supported
IT Risk Management Not Supported
Legal Risk Management Not Supported
Mobile Access Not Supported
Operational Risk Management Not Supported
Predictive Analytics Not Supported
Reputation Risk Management Not Supported
Response Management Not Supported
Risk Assessment Not Supported
Workpro:

Complaint Management Features

Case Management Supported
Complaint Classification Supported
Corrective Actions (CAPA) Supported
Customer Complaint Tracking Supported
Feedback Management Supported
Forms Management Not Supported
Issue Tracking Supported
Quality Assurance Management Supported
Routing Not Supported
Self Service Portal Supported
Social Media Monitoring Not Supported
Survey Management Not Supported

HR Employee File Management Features

Access Controls Not Supported
Centralized Employee Files Not Supported
Dashboard Supported
Email Notifications Supported
Paper & Digital Not Supported
Regulatory Compliance Supported
Retention Settings Not Supported
Search Supported
Sharing Spaces Not Supported
Signature Not Supported
CaseTrac:

Integrations

Microsoft Azure Supported
Oncore Not Supported
Workpro:

Integrations

Microsoft Azure Not Supported
Oncore Supported
CaseTrac:
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Claim CaseTrac and update features and information
Workpro:
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Claim Workpro and update features and information