Related Products
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About
Manage HR, fraud, and compliance investigations from start to end with Case IQ. A leading cloud-based investigative case management solution for small to large organizations, i-Sight helps companies streamline investigative processes to help them manage issues and analyze the results with ease. Top features include case assignment, workflow alerts, case reviews, collaboration, trend reports, and more.
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About
Case management software for complaints and HR case tracking.
Know when your cases are on-time and on-track. And when they’re not.
Monitor progress, or the lack of it, with at-a-glance visibility of your entire workflow – including team activity and deadlines. Freeing you and your team to provide exceptional service.
Consistent, compliant complaints handling:
To help you get it right, Workpro provides an all-in-one solution that lets you track and manage every complaint. Know exactly who's doing what and when, using centralised dashboards that your whole team can access.
Go beyond your standard HR system:
Automate processes, track timescales at a glance and generate reports – all giving you the control and consistency you need to make sure you’re dealing with employees fairly, each and every time.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations across a number of industries, from financial services, insurance and infrastructure to healthcare, manufacturing, retail and food services.
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Audience
Companies interested in a complaint management and/or HR case management solution
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationCase IQ
Founded: 1999
Canada
www.caseiq.com
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Company InformationWorkpro
Founded: 1969
United Kingdom
www.workpro.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Complaint Management Features
Case Management
Not Supported
Complaint Classification
Supported
Corrective Actions (CAPA)
Supported
Customer Complaint Tracking
Supported
Feedback Management
Not Supported
Forms Management
Not Supported
Issue Tracking
Supported
Quality Assurance Management
Supported
Routing
Supported
Self Service Portal
Not Supported
Social Media Monitoring
Not Supported
Survey Management
Not Supported
Human Resources Features
360 Degree Feedback
Supported
Applicant Tracking
Not Supported
Attendance Management
Not Supported
Benefits Management
Not Supported
Career Development Planning
Not Supported
Compensation Management
Not Supported
Compliance Management
Supported
Employee Database
Not Supported
Employee Lifecycle Management
Not Supported
Onboarding
Not Supported
Payroll Management
Not Supported
Performance Management
Supported
Recruiting Management
Not Supported
Self Service Portal
Not Supported
Succession Planning
Not Supported
Time & Attendance Management
Supported
Time Off Management
Not Supported
Timesheets
Not Supported
Training Management
Not Supported
Investigation Management Features
Contact Management
Supported
Data Management
Supported
Incident Management
Supported
Reporting & Statistics
Supported
Subject Profiles
Supported
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Complaint Management Features
Case Management
Supported
Complaint Classification
Supported
Corrective Actions (CAPA)
Supported
Customer Complaint Tracking
Supported
Feedback Management
Supported
Forms Management
Not Supported
Issue Tracking
Supported
Quality Assurance Management
Supported
Routing
Not Supported
Self Service Portal
Supported
Social Media Monitoring
Not Supported
Survey Management
Not Supported
HR Employee File Management Features
Access Controls
Not Supported
Centralized Employee Files
Not Supported
Dashboard
Supported
Email Notifications
Supported
Paper & Digital
Not Supported
Regulatory Compliance
Supported
Retention Settings
Not Supported
Search
Supported
Sharing Spaces
Not Supported
Signature
Not Supported
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Integrations
Gmail
Supported
JD Edwards EnterpriseOne
Supported
Microsoft Outlook
Supported
Oncore
Not Supported
Oracle CRM On Demand
Supported
SAP Business One
Supported
Salesforce
Supported
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Integrations
Gmail
Not Supported
JD Edwards EnterpriseOne
Not Supported
Microsoft Outlook
Not Supported
Oncore
Supported
Oracle CRM On Demand
Not Supported
SAP Business One
Not Supported
Salesforce
Not Supported
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