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About

Manage HR, fraud, and compliance investigations from start to end with Case IQ. A leading cloud-based investigative case management solution for small to large organizations, i-Sight helps companies streamline investigative processes to help them manage issues and analyze the results with ease. Top features include case assignment, workflow alerts, case reviews, collaboration, trend reports, and more.

About

Case management software for complaints and HR case tracking. Know when your cases are on-time and on-track. And when they’re not. Monitor progress, or the lack of it, with at-a-glance visibility of your entire workflow – including team activity and deadlines. Freeing you and your team to provide exceptional service. Consistent, compliant complaints handling: To help you get it right, Workpro provides an all-in-one solution that lets you track and manage every complaint. Know exactly who's doing what and when, using centralised dashboards that your whole team can access. Go beyond your standard HR system: Automate processes, track timescales at a glance and generate reports – all giving you the control and consistency you need to make sure you’re dealing with employees fairly, each and every time.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations across a number of industries, from financial services, insurance and infrastructure to healthcare, manufacturing, retail and food services.

Audience

Companies interested in a complaint management and/or HR case management solution

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Case IQ
Founded: 1999
Canada
www.caseiq.com

Company Information

Workpro
Founded: 1969
United Kingdom
www.workpro.com

Alternatives

Alternatives

Everest 7

Everest 7

Lynk Software
VoiCase

VoiCase

Hance Consulting
Resolve Enterprise

Resolve Enterprise

Resolve Software Group
Ethicontrol

Ethicontrol

Ethicontrol OU
Sunrise HR Case Management

Sunrise HR Case Management

Sunrise Software

Categories

AI HR Supported
HR Case Management Supported
HR Compliance Supported
Human Resources Supported
Whistleblowing Supported

Categories

Complaint Management Features

Case Management Not Supported
Complaint Classification Supported
Corrective Actions (CAPA) Supported
Customer Complaint Tracking Supported
Feedback Management Not Supported
Forms Management Not Supported
Issue Tracking Supported
Quality Assurance Management Supported
Routing Supported
Self Service Portal Not Supported
Social Media Monitoring Not Supported
Survey Management Not Supported

Human Resources Features

360 Degree Feedback Supported
Applicant Tracking Not Supported
Attendance Management Not Supported
Benefits Management Not Supported
Career Development Planning Not Supported
Compensation Management Not Supported
Compliance Management Supported
Employee Database Not Supported
Employee Lifecycle Management Not Supported
Onboarding Not Supported
Payroll Management Not Supported
Performance Management Supported
Recruiting Management Not Supported
Self Service Portal Not Supported
Succession Planning Not Supported
Time & Attendance Management Supported
Time Off Management Not Supported
Timesheets Not Supported
Training Management Not Supported

Investigation Management Features

Contact Management Supported
Data Management Supported
Incident Management Supported
Reporting & Statistics Supported
Subject Profiles Supported

Complaint Management Features

Case Management Supported
Complaint Classification Supported
Corrective Actions (CAPA) Supported
Customer Complaint Tracking Supported
Feedback Management Supported
Forms Management Not Supported
Issue Tracking Supported
Quality Assurance Management Supported
Routing Not Supported
Self Service Portal Supported
Social Media Monitoring Not Supported
Survey Management Not Supported

HR Employee File Management Features

Access Controls Not Supported
Centralized Employee Files Not Supported
Dashboard Supported
Email Notifications Supported
Paper & Digital Not Supported
Regulatory Compliance Supported
Retention Settings Not Supported
Search Supported
Sharing Spaces Not Supported
Signature Not Supported

Integrations

Gmail Supported
JD Edwards EnterpriseOne Supported
Microsoft Outlook Supported
Oncore Not Supported
Oracle CRM On Demand Supported
SAP Business One Supported
Salesforce Supported

Integrations

Gmail Not Supported
JD Edwards EnterpriseOne Not Supported
Microsoft Outlook Not Supported
Oncore Supported
Oracle CRM On Demand Not Supported
SAP Business One Not Supported
Salesforce Not Supported
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