Case IQ Workpro

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Case IQ:

About

Manage HR, fraud, and compliance investigations from start to end with Case IQ. A leading cloud-based investigative case management solution for small to large organizations, i-Sight helps companies streamline investigative processes to help them manage issues and analyze the results with ease. Top features include case assignment, workflow alerts, case reviews, collaboration, trend reports, and more.
Workpro:

About

Case management software for complaints and HR case tracking. Know when your cases are on-time and on-track. And when they’re not. Monitor progress, or the lack of it, with at-a-glance visibility of your entire workflow – including team activity and deadlines. Freeing you and your team to provide exceptional service. Consistent, compliant complaints handling: To help you get it right, Workpro provides an all-in-one solution that lets you track and manage every complaint. Know exactly who's doing what and when, using centralised dashboards that your whole team can access. Go beyond your standard HR system: Automate processes, track timescales at a glance and generate reports – all giving you the control and consistency you need to make sure you’re dealing with employees fairly, each and every time.
Case IQ:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Workpro:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Case IQ:

Audience

Organizations across a number of industries, from financial services, insurance and infrastructure to healthcare, manufacturing, retail and food services.
Workpro:

Audience

Companies interested in a complaint management and/or HR case management solution
Case IQ:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported
Workpro:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Case IQ:

API

Offers API Not Supported
Workpro:

API

Offers API Not Supported
Case IQ:

Screenshots and Videos

Workpro:

Screenshots and Videos

Case IQ:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Workpro:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Case IQ:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Workpro:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Case IQ:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Workpro:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Case IQ:

Company Information

Case IQ
Founded: 1999
Canada
www.caseiq.com
Workpro:

Company Information

Workpro
Founded: 1969
United Kingdom
www.workpro.com
Case IQ:

Alternatives

Workpro:

Alternatives

Case IQ:
Everest 7

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Workpro:
Case IQ:
Workpro:
Case IQ:
Ethicontrol

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Workpro:
Resolve Enterprise

Resolve Enterprise

Resolve Software Group
4.0 out of 5 stars
Case IQ:
VoiCase

VoiCase

Hance Consulting
Workpro:
Sunrise HR Case Management

Sunrise HR Case Management

Sunrise Software
Case IQ:

Categories

AI HR Supported
HR Case Management Supported
HR Compliance Supported
Human Resources Supported
Whistleblowing Supported
Workpro:

Categories

Case IQ:

Complaint Management Features

Case Management Not Supported
Complaint Classification Supported
Corrective Actions (CAPA) Supported
Customer Complaint Tracking Supported
Feedback Management Not Supported
Forms Management Not Supported
Issue Tracking Supported
Quality Assurance Management Supported
Routing Supported
Self Service Portal Not Supported
Social Media Monitoring Not Supported
Survey Management Not Supported

Human Resources Features

360 Degree Feedback Supported
Applicant Tracking Not Supported
Attendance Management Not Supported
Benefits Management Not Supported
Career Development Planning Not Supported
Compensation Management Not Supported
Compliance Management Supported
Employee Database Not Supported
Employee Lifecycle Management Not Supported
Onboarding Not Supported
Payroll Management Not Supported
Performance Management Supported
Recruiting Management Not Supported
Self Service Portal Not Supported
Succession Planning Not Supported
Time & Attendance Management Supported
Time Off Management Not Supported
Timesheets Not Supported
Training Management Not Supported

Investigation Management Features

Contact Management Supported
Data Management Supported
Incident Management Supported
Reporting & Statistics Supported
Subject Profiles Supported
Workpro:

Complaint Management Features

Case Management Supported
Complaint Classification Supported
Corrective Actions (CAPA) Supported
Customer Complaint Tracking Supported
Feedback Management Supported
Forms Management Not Supported
Issue Tracking Supported
Quality Assurance Management Supported
Routing Not Supported
Self Service Portal Supported
Social Media Monitoring Not Supported
Survey Management Not Supported

HR Employee File Management Features

Access Controls Not Supported
Centralized Employee Files Not Supported
Dashboard Supported
Email Notifications Supported
Paper & Digital Not Supported
Regulatory Compliance Supported
Retention Settings Not Supported
Search Supported
Sharing Spaces Not Supported
Signature Not Supported
Case IQ:

Integrations

Gmail Supported
JD Edwards EnterpriseOne Supported
Microsoft Outlook Supported
Oncore Not Supported
Oracle CRM On Demand Supported
SAP Business One Supported
Salesforce Supported
Workpro:

Integrations

Gmail Not Supported
JD Edwards EnterpriseOne Not Supported
Microsoft Outlook Not Supported
Oncore Supported
Oracle CRM On Demand Not Supported
SAP Business One Not Supported
Salesforce Not Supported
Case IQ:
Claim Case IQ and update features and information
Claim Case IQ and update features and information
Workpro:
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Claim Workpro and update features and information