Splashtop Remote Support

Splashtop Remote Support

Splashtop
4.8 out of 5 stars
Carpathron Remote Splashtop Remote Support

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Carpathron Remote:

About

Carpathron Remote is a remote desktop application for accessing personal computers and servers or providing remote technical support. Users can connect with an ID and one-time password, while the person at the remote computer approves the session and controls permitted actions. The app supports unattended access, chat, voice calls, file transfer, a built-in SSH terminal, view-only presentation mode and session recording. An optional AI technician assists with remote PC tasks, and an AI DevOps engineer works with servers over SSH using the user's AI provider key. Sessions are end-to-end encrypted. Carpathron Remote is available as an installable Windows application and Linux packages, including AppImage and .deb formats. It offers a limited free plan for personal use and paid per-computer licenses.
Splashtop Remote Support:

About

Splashtop Remote Support is a remote support and endpoint management solution designed to help IT teams securely access, troubleshoot, and manage computers and mobile devices from anywhere. The platform provides attended and unattended remote access for Windows, Mac, Linux, iOS, and Android devices through fast and reliable remote desktop connections. Splashtop includes features such as session code-based support, remote control, chat, voice calls, session reboot and reconnect, admin privilege elevation, and multi-technician collaboration for efficient troubleshooting workflows. The platform also offers autonomous endpoint management capabilities including real-time patch management, device monitoring, software deployment, vulnerability insights, and centralized endpoint visibility. Splashtop integrates with popular PSA ticketing and ITSM tools such as Zendesk, Jira, Freshservice, Microsoft Teams, and Freshdesk to streamline IT support operations.
Carpathron Remote:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Splashtop Remote Support:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Carpathron Remote:

Audience

Home users, IT support technicians, system administrators, and small businesses that need remote computer access or assistance.
Splashtop Remote Support:

Audience

Splashtop Remote Support is designed for IT teams, managed service providers, help desks, enterprises, remote workers, educational institutions, healthcare organizations, and businesses that need secure remote access, endpoint management, and scalable IT support solutions
Carpathron Remote:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Splashtop Remote Support:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Carpathron Remote:

API

Offers API Not Supported
Splashtop Remote Support:

API

Offers API Not Supported
Carpathron Remote:

Screenshots and Videos

Splashtop Remote Support:

Screenshots and Videos

Carpathron Remote:

Pricing

€3/PC/month
Personal use is free, with sessions limited to 20 minutes and 2 hours per day. Pro costs €3 per PC per month, €7.99 for 3 months, €13.99 for 6 months, €19.99 per year, or €29.99 for 2 years and controls up to 3 computers. Max costs €5 per PC per month, €14.49 for 3 months, €27.49 for 6 months, €49.99 per year, or €93.99 for 2 years and supports an unlimited number of computers. Licenses are required only for computers that control other computers; receiving connections does not require a license.
Free Version Supported
Free Trial Not Supported
Splashtop Remote Support:

Pricing

$40/month for 25 computers
Splashtop Remote Support Premium starts at $40/month for 25 computers with unlimited technicians and secondary remote access users. Additional plans available up to 5,000+ computers as low as $0.10 per computer per month. Most plans billed annually. NEW option to pay monthly.
Free Version Not Supported
Free Trial Supported
Carpathron Remote:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Splashtop Remote Support:

Reviews/Ratings

Overall 4.8 / 5
ease 4.5 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Splashtop Remote Support:

Pros & Cons from Real Users

Pros

  • I do like what it is meant to do. The software is absolutely solid, and once you get it up and running, it's great.
  • Integrates perfectly with Ninga RMM. Low latency high quality video streaming for remote support. Affordable pricing.
  • Splashtop Remote Support is a fantastic remote support tool. It's fairly lightweight, all of the features work as intended, and the program is easy to operate. We selected Splashtop because of its pricing structure for unlimited technicians.
  • I transitioned my company to SplashTop from GoToAssist and have never looked back. We pushed the agent out via PDQ Deploy and install package was easy to setup and deploy.

Cons

  • I had difficulty getting installed on my devices.
  • Development team is sometimes hard to get ahold of.
  • The limitation of a single connection to the remote computer makes it troublesome for 1) a senior technician to assist a junior technician or 2) for a technician to assist a user who uses Splashtop to remote into a work computer. Note: If you have Splashtop SOS, you can workaround this limitation. But it is just that: a workaround.
  • Sometimes when displaying the remote computers multiple monitors in multiple windows (which is wonderful) I will close one of the extra monitor windows and that closes the entire session. Not a negative on the product per se, but something you need to get used to.
Carpathron Remote:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Splashtop Remote Support:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Carpathron Remote:

Company Information

Qubitpage
Romania
qubitpage.com/remote
Splashtop Remote Support:

Company Information

Splashtop
Founded: 2006
United States
www.splashtop.com/products/remote-support
Carpathron Remote:

Alternatives

No Alternatives
Splashtop Remote Support:

Alternatives

ISL Light Remote Desktop

ISL Light Remote Desktop

ISL Online
4.6 out of 5 stars
Splashtop Remote Support:
ConnectWise ScreenConnect

ConnectWise ScreenConnect

ConnectWise
4.5 out of 5 stars
Splashtop Remote Support:
N‑able N-sight RMM

N‑able N-sight RMM

N-able
4.4 out of 5 stars
Splashtop Remote Support:
NinjaOne

NinjaOne

4.7 out of 5 stars
Carpathron Remote:
Splashtop Remote Support:
Splashtop Autonomous Endpoint Management

Splashtop Autonomous Endpoint Management

Splashtop
4.7 out of 5 stars
Carpathron Remote:

Categories

Remote Desktop Supported
Splashtop Remote Support:

Categories

MSP Supported
Remote Support Supported
RMM Supported
Splashtop Remote Support:

Endpoint Protection Features

Activity Log Supported
Antivirus Supported
Application Security Supported
Behavioral Analytics Not Supported
Device Management Supported
Encryption Not Supported
Signature Matching Not Supported
Web Threat Management Supported
Whitelisting / Blacklisting Not Supported

MSP Features

Backup Management Not Supported
Billing & Invoicing Not Supported
CRM Not Supported
Dashboard Not Supported
Help Desk Not Supported
Issue Management Not Supported
Live Chat Not Supported
Patch Management Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Supported

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Supported
Network Monitoring Not Supported
Patch Management Not Supported
Real-time Alerts Supported
Remediation Management Not Supported

Remote Support Features

Diagnostic Tools Supported
File Transfer Supported
Live Chat Supported
Real-time Chat Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Supported
Surveys & Feedback Not Supported
Carpathron Remote:

Integrations

Acronis Cyber Protect Not Supported
Active Directory Not Supported
Addigy Not Supported
Atera Not Supported
Autotask PSA Not Supported
Claude Supported
Datto SIRIS Not Supported
Freshdesk Not Supported
Freshservice Not Supported
IBM MaaS360 Not Supported
Jira Not Supported
Naverisk RMM & PSA Not Supported
OpenAI Supported
OpenRouter Supported
Spiceworks Network Monitor Not Supported
Splashtop Autonomous Endpoint Management Not Supported
Syncro Not Supported
Zendesk Not Supported
Splashtop Remote Support:

Integrations

Acronis Cyber Protect Supported
Active Directory Supported
Addigy Supported
Atera Supported
Autotask PSA Supported
Claude Not Supported
Datto SIRIS Supported
Freshdesk Supported
Freshservice Supported
IBM MaaS360 Supported
Jira Supported
Naverisk RMM & PSA Supported
OpenAI Not Supported
OpenRouter Not Supported
Spiceworks Network Monitor Supported
Splashtop Autonomous Endpoint Management Supported
Syncro Supported
Zendesk Supported
Carpathron Remote:
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Splashtop Remote Support:
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