Carelo

Carelo

Myfinity Ltd
QCS

QCS

Quality Compliance Systems
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About

Carelo is care management software for UK domiciliary care providers, bringing the office, carers and families onto one platform. Office teams plan rotas and monitor visits. Carers use the app to check in and out with GPS, record care notes, medication (eMAR) and care charts, including offline, while families use their own app to follow visits and notes. Features include electronic call monitoring, the Matrix compliance suite for training, supervisions and spot checks, timesheets, holidays, incidents, body maps, messages and branded exports. Optional add-ons include Carelo AI, an assistant scoped to a company's own data, and Live Tracking, which shows carers on a live map between check-in and check-out. Plans are priced by active carers from £59/month, with unlimited service users and office logins, free migration and the first month free.

About

QCS (Quality Compliance Systems) Care Home Software is a cloud-based compliance and care management platform designed to help residential and nursing homes, domiciliary and supported living services, and other social care providers manage regulatory compliance with CQC and other UK care standards by providing a centralized digital hub of automatically updated care policies, procedures, toolkits, audits, and governance resources so documentation remains current without manual monitoring. It offers modules such as QCS Compliance Centre for up-to-date policies, QCS Audit Centre for streamlined audit evidence and reporting, QCS Mock Inspections, and dementia-specific tools to help teams prepare for real inspections, and a care planning/care management solution that supports personalized care plans, daily notes, medication tracking, assessments, and reporting for residents.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

UK home care (domiciliary care) providers, particularly small and growing companies needing rota planning, call monitoring, eMAR and compliance tools.

Audience

Care home providers and social care managers who need a digital compliance and care management platform to stay aligned with care quality commission standards, streamline audits, policy updates, and deliver high-quality care

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

£59/month
£59/month for up to 15 active carers; monthly plans can be canceled at any time. Prices exclude VAT; the first month is free. Setup and migration are free, and service users and office logins are unlimited. Annual billing saves 20–40%. Optional Carelo AI starts at £39/month and is billed from activation, not included in the free month. Live Tracking starts at £19/month. Add-ons are priced by active-carer band.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Myfinity Ltd
Founded: 2025
United Kingdom
carelo.co.uk

Company Information

Quality Compliance Systems
Founded: 2009
United Kingdom
www.qcs.co.uk/carehome-software/

Alternatives

CareOS

CareOS

CareOS (Byte River Ltd)

Alternatives

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CareCalc

Fusion eCare Solutions
CareOS

CareOS

CareOS (Byte River Ltd)
Access Care Planning

Access Care Planning

Access Group

Categories

Home Care Supported

Categories

Home Care Supported

Integrations

No info available.

Integrations

No info available.
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