Napier iLTC
Napier intermediate and long term care (iLTC) solution empower care providers to collaborate efficiently, manage clients effectively, and deliver personalized care using an all-in-one platform that is built on the cloud to meet the specific needs of the organization without additional IT overheads.
It is an AI-enabled, cloud-based, multi-modal care solution. It is a scalable platform promoting integrated and comprehensive care. Napier iLTC designed to support the decision making needs of clinical, administrative, and operational functions of long-term care business types.
Napier iLTC is a multi-modal care solution; -
1. Home Care
2. Centre-based Care
3. Residential Care
Napier iLTC is a complete solution for long term care facilities and home care. It helps in; -
1. Care Coordination
2. Tele-Health and Monitoring
3. Seamless Business Process
4. Facility Scheduling and Management
5. Family Management
6. Resident Billing Management
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PASS
PASS is a care management, cloud-based, end-to-end care delivery and operations platform used by over 84,000 care professionals to plan person-centred care, schedule visits, manage medication (eMAR), and generate real-time reporting and compliance documentation across domiciliary, residential, supported living, and complex care services. PASS centralizes care planning, rostering, finance and invoicing, reporting, and document creation in one easy-to-use app with built-in tools such as drag-and-drop scheduling, one-click billing, GP Connect integration, openPASS family portals, and a customizable document builder with 100+ templates so teams can automate administrative tasks, stay inspection-ready, and improve quality outcomes. It also features real-time dashboards, AI-assisted insights, secure data governance, and audit trails that help organizations simplify processes and demonstrate compliance with regulatory standards.
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CareCalc
CareCalc is a care home dependency and staffing tool that helps care providers calculate the number of care hours required per resident each day, translate resident dependency into detailed staffing needs by shift, and identify staffing gaps to support workforce planning and reduce reliance on costly agency staff. It creates real-time, auditable evidence of staffing levels versus actual resident needs that can be presented to regulators such as the CQC during inspections or shared with local authorities and families to justify funding decisions. It visualizes trends in resident dependency over time, supports multi-home oversight via integrated dashboards, and breaks down skill-level requirements to align staff mix with care complexity. Designed to replace guesswork with person-centred data, CareCalc instantly shows total care hours needed, supports fee justification and compliance documentation, and maintains a historical record of dependency and staffing decisions.
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OneTouch Health
OneTouch Health is a cloud-based care management platform that provides care organizations with a single digital ecosystem to manage and coordinate all aspects of care delivery and operations so teams can reduce administrative burden, improve compliance, and spend more time with clients; it includes advanced scheduling and rostering with real-time updates and skill-based allocation, digital care plans with customizable templates and live synchronization, medication management and eMAR tracking, and centralized client records that are accessible from web or mobile devices. It also offers workforce management tools, including HR records, training and eLearning management, payroll, invoicing, and compliance documentation, with audit-ready reporting and alerts that strengthen governance and regulatory readiness across services. OneTouch supports multiple care settings such as domiciliary and supported living, residential aged care, and day services.
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