Carelo

Carelo

Myfinity Ltd
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About

Carelo is care management software for UK domiciliary care providers, bringing the office, carers and families onto one platform. Office teams plan rotas and monitor visits. Carers use the app to check in and out with GPS, record care notes, medication (eMAR) and care charts, including offline, while families use their own app to follow visits and notes. Features include electronic call monitoring, the Matrix compliance suite for training, supervisions and spot checks, timesheets, holidays, incidents, body maps, messages and branded exports. Optional add-ons include Carelo AI, an assistant scoped to a company's own data, and Live Tracking, which shows carers on a live map between check-in and check-out. Plans are priced by active carers from £59/month, with unlimited service users and office logins, free migration and the first month free.

About

OneTouch Health is a cloud-based care management platform that provides care organizations with a single digital ecosystem to manage and coordinate all aspects of care delivery and operations so teams can reduce administrative burden, improve compliance, and spend more time with clients; it includes advanced scheduling and rostering with real-time updates and skill-based allocation, digital care plans with customizable templates and live synchronization, medication management and eMAR tracking, and centralized client records that are accessible from web or mobile devices. It also offers workforce management tools, including HR records, training and eLearning management, payroll, invoicing, and compliance documentation, with audit-ready reporting and alerts that strengthen governance and regulatory readiness across services. OneTouch supports multiple care settings such as domiciliary and supported living, residential aged care, and day services.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

UK home care (domiciliary care) providers, particularly small and growing companies needing rota planning, call monitoring, eMAR and compliance tools.

Audience

Care providers that need a unified, cloud-based care management platform to automate scheduling, care planning, medication, workforce, compliance, and finance in one place

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

£59/month
£59/month for up to 15 active carers; monthly plans can be canceled at any time. Prices exclude VAT; the first month is free. Setup and migration are free, and service users and office logins are unlimited. Annual billing saves 20–40%. Optional Carelo AI starts at £39/month and is billed from activation, not included in the free month. Live Tracking starts at £19/month. Add-ons are priced by active-carer band.
Free Version Not Supported
Free Trial Supported

Pricing

Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Myfinity Ltd
Founded: 2025
United Kingdom
carelo.co.uk

Company Information

OneTouch Health
Founded: 2014
Ireland
www.onetouchhealth.net

Alternatives

CareOS

CareOS

CareOS (Byte River Ltd)

Alternatives

CareOS

CareOS

CareOS (Byte River Ltd)
Access Care Planning

Access Care Planning

Access Group
QCS

QCS

Quality Compliance Systems

Categories

Home Care Supported

Categories

Home Care Supported

Integrations

No info available.

Integrations

No info available.
Claim Carelo and update features and information
Claim Carelo and update features and information
Claim OneTouch Health and update features and information
Claim OneTouch Health and update features and information