Carelo

Carelo

Myfinity Ltd
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About

Carelo is care management software for UK domiciliary care providers, bringing the office, carers and families onto one platform. Office teams plan rotas and monitor visits. Carers use the app to check in and out with GPS, record care notes, medication (eMAR) and care charts, including offline, while families use their own app to follow visits and notes. Features include electronic call monitoring, the Matrix compliance suite for training, supervisions and spot checks, timesheets, holidays, incidents, body maps, messages and branded exports. Optional add-ons include Carelo AI, an assistant scoped to a company's own data, and Live Tracking, which shows carers on a live map between check-in and check-out. Plans are priced by active carers from £59/month, with unlimited service users and office logins, free migration and the first month free.

About

Built for usability and power—CareTime is a cloud-based desktop and mobile software solution for home health, home care, and consumer-directed care markets. Find the best fit based on client requirements, preferences, distance, hours worked, and caregiver availability. Invite caregivers to accept a shift through text message or email. Shifts are filled on a first-come-first-serve basis. Track visits and automatically create billing and payroll data from check ins and check outs. Record visit notes and questions. Admins have the ability to see caregivers and visits on a map. Alerts notify if visits are missed, caregivers are late, authorized hours are running out and more. Create and send electronic claims to get paid by insurance, Medicaid, Medicare, and more. Batch claims can be created in an instant from all of your visit data.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

UK home care (domiciliary care) providers, particularly small and growing companies needing rota planning, call monitoring, eMAR and compliance tools.

Audience

Home care

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

£59/month
£59/month for up to 15 active carers; monthly plans can be canceled at any time. Prices exclude VAT; the first month is free. Setup and migration are free, and service users and office logins are unlimited. Annual billing saves 20–40%. Optional Carelo AI starts at £39/month and is billed from activation, not included in the free month. Live Tracking starts at £19/month. Add-ons are priced by active-carer band.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Myfinity Ltd
Founded: 2025
United Kingdom
carelo.co.uk

Company Information

CareTime
Founded: 2010
Netherlands
caretime.us

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CareOS

CareOS

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Access Care Planning

Access Care Planning

Access Group
AdaCare

AdaCare

Neurosoftware

Categories

Home Care Supported

Categories

Home Care Supported
Home Health Care Supported

Home Care Features

Billing & Invoicing Supported
Care Plan Management Supported
Caregiver Management Supported
Client Management Supported
Field Communication Supported
Insurance Management Supported
Payroll Management Supported
Scheduling Supported
Visit Verification Supported

Home Health Care Features

Billing & Invoicing Supported
Charting Supported
Electronic Signature Not Supported
Employee Tracking Supported
Medication Database Not Supported
Patient Intake Not Supported
Scheduling Supported
Time / Task Reporting Supported

Integrations

Eldermark Not Supported

Integrations

Eldermark Supported
Claim Carelo and update features and information
Claim Carelo and update features and information
Claim CareTime and update features and information
Claim CareTime and update features and information