Carefoundry ESC

Carefoundry ESC

incrediblySmart
+
+

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About

You need flexible software that is inexpensive to purchase and to keep using. Support the day a request is made because "in a reasonable time" is too late. Your profession is hard enough. You don't need additional jobs to do. Using multiple steps to get through the day, limits cross-training and is frustrating. Software that has no support, training and nowhere to upgrade isn't going to help you. Everywhere, professionals, like you, are looking to replace their aging Respond or HWS software or adopt a new way to work. If you are not using focused software, that is even worse. It is not how professionals work. Worry about losing your information with nowhere to go is leaving you feeling frustrated. You struggle with wanting to feel like a professional, your current program is holding you back. The thought of getting a complex, difficult to learn and the expensive system takes away the excitement of finding new software.

About

Make your call center obsolete. Turn your enterprise into a conversational powerhouse with all-in-one cloud messaging. Always-on customer care. Provide your customers with a 24/7 immersive gateway to your business. Secure Transactional Messaging: Deliver rich, dynamic experiences with strict data privacy and get users to resolution. Full-Stack Platform: Leverage automation, conversational analytics, agent escalations, and self-service. AI Deployment Mastery: “Conversationalize” your brand and raise customer satisfaction with elite UX. No more AI pilots to nowhere, no more science projects. Pypestream customers achieve incredible ROI. It’s innovation with a proven business impact. Short-staffed due to coronavirus? It's time to put Pypestream's COVID-19 customer care starter packs to work.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Healthcare providers in search of an employee health management solution

Audience

Enterprise organizations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$4,642 one-time payment
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

incrediblySmart
United States
www.carefoundry.com

Company Information

Pypestream
Founded: 2015
United States
www.pypestream.com

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Escape Motions

Alternatives

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Heyday AI

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Proclivity

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Lime Connect

Lime Connect

Lime Connect (formerly Userlike)
Ripcord

Ripcord

Ripcord.io

Categories

Categories

Hospital Management Features

Accounting Integration
Appointment Management
Appointment Scheduling
Bed Management
Billing & Invoicing
Claims Management
In-Patient Management
Inventory Management
Medical Billing
Out-Patient Management
Patient Records Management
Physician Management
Policy Management
Revenue Management

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Cloud Communication Platform Features

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing Features

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Patient Engagement Features

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Integrations

Akamai
Bazaarvoice
BigCommerce
Braze
Docusign
Facebook
Facebook Messenger
Freshchat
Google Maps
Innodata
Instagram
PriceSpider
Salesforce Agentforce Service
ServiceNow
Stripe
Twilio
WhatsApp

Integrations

Akamai
Bazaarvoice
BigCommerce
Braze
Docusign
Facebook
Facebook Messenger
Freshchat
Google Maps
Innodata
Instagram
PriceSpider
Salesforce Agentforce Service
ServiceNow
Stripe
Twilio
WhatsApp
Claim Carefoundry ESC and update features and information
Claim Carefoundry ESC and update features and information
Claim Pypestream and update features and information
Claim Pypestream and update features and information