CardinaCaldera Labs
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Related Products
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About
Cardina is a customer engagement platform designed to enhance support and sales interactions by enabling real-time visual guidance on customers' screens without requiring downloads or meeting links. Its co-browsing technology allows agents to see, draw on, and control customers' screens, facilitating faster issue resolution and improved customer satisfaction. Cardina integrates seamlessly with existing tools, offering features like session recording, data masking for security, and compatibility across various devices and web technologies. The platform is trusted by leading customer experience teams and has been shown to reduce handle times by up to 41% and boost first-contact resolutions by 47%. Cardina offers flexible pricing plans to cater to businesses of all sizes, from startups to enterprises.
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About
Now, more than ever your managers need the right technology to do their jobs, manage their teams and address day-to-day challenges. Our integrated solutions are designed to optimize your workforce management in real-time. We provide the industry expertise, training, technology, and partnership to ensure that your managers have the tools they need to make smarter decisions. We give your managers what they need to make better decisions. Our unique platform uses smart technology to automate everything from planning and scheduling to managing time and attendance. Our solutions are designed to give them the real-time information they need to manage more effectively—from anywhere. They can do more with the staff they have—and get the feedback they need to enhance your customer’s experiences while working smarter. The result? Your managers improve your business.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Customer support teams, sales professionals, and businesses seeking real-time, interactive screen-sharing solutions to enhance customer engagement and problem resolution
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Audience
Workforce management solution for HR departments looking for labor optimization
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$69 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationCaldera Labs
United States
cardina.com
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Company InformationUniFocus
Founded: 1998
United States
www.unifocus.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Attendance Tracking Features
Absence Management
Not Supported
Calendar Management
Not Supported
Employee Scheduling
Not Supported
Employee Time Clock
Not Supported
FMLA Tracking
Not Supported
Overtime Tracking
Not Supported
Reporting/Analytics
Supported
Self Service Portal
Supported
Time Tracking
Not Supported
Timesheets
Supported
Vacation / Leave Tracking
Supported
Employee Scheduling Features
Appointment Management
Not Supported
Automated Scheduling
Supported
Calendar Management
Not Supported
Employee Database
Supported
Group Scheduling
Not Supported
Messaging
Not Supported
Mobile Access
Not Supported
Payroll Management
Not Supported
Reporting/Analytics
Supported
Resource Management
Not Supported
Schedule Distribution
Not Supported
Scheduling
Not Supported
Shift Scheduling
Not Supported
Shift Swapping
Supported
Time Clock
Not Supported
Time Tracking
Not Supported
Vacation / Leave Tracking
Supported
Hospitality Property Management Features
Built-in Accounting
Not Supported
Catering
Not Supported
CRM
Not Supported
Employee Management
Supported
Extended Stay
Not Supported
Front Office Management
Not Supported
GDS / OTA Integration
Not Supported
Group Management
Not Supported
Guest Experience (GEM)
Not Supported
Housekeeping Management
Not Supported
Loyalty Program
Not Supported
Maintenance Management
Not Supported
Marketing Automation
Not Supported
Marketing Management
Not Supported
Multi-Property
Not Supported
Online Booking
Not Supported
Point of Sale (POS)
Not Supported
Reservations Management
Not Supported
Reviews Management
Not Supported
Single Property
Not Supported
Vacation Rental
Not Supported
Human Resources Features
360 Degree Feedback
Not Supported
Applicant Tracking
Not Supported
Attendance Management
Supported
Benefits Management
Not Supported
Career Development Planning
Not Supported
Compensation Management
Not Supported
Compliance Management
Supported
Employee Database
Supported
Employee Lifecycle Management
Not Supported
Onboarding
Not Supported
Payroll Management
Not Supported
Performance Management
Supported
Recruiting Management
Not Supported
Self Service Portal
Supported
Succession Planning
Not Supported
Time & Attendance Management
Supported
Time Off Management
Supported
Timesheets
Supported
Training Management
Not Supported
Time Clock Features
Biometric Recognition
Supported
Hourly Employee Tracking
Not Supported
Messaging
Not Supported
Mobile Access
Not Supported
Online Punch Card
Not Supported
Payroll Management
Not Supported
Punch card
Not Supported
Reporting/Analytics
Supported
Salaried Employee Tracking
Not Supported
Sick Leave Tracking
Supported
Vacation / Leave Tracking
Supported
Workstation Tracking
Not Supported
Workforce Management Features
Budgeting & Forecasting
Supported
Contractor Management
Not Supported
Employee Lifecycle Management
Not Supported
Labor Projection
Not Supported
Performance Appraisal
Not Supported
Recruiting Management
Not Supported
Scheduling
Not Supported
Skills Tracking
Supported
Time & Attendance
Supported
Variable Workforce
Supported
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Integrations
Amazon S3
Supported
Genesys Cloud CX
Supported
Google Cloud Platform
Supported
Intercom
Supported
Microsoft Teams
Supported
Salesforce
Supported
Sentry
Supported
Slack
Supported
Twilio
Supported
Zendesk
Supported
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Integrations
Amazon S3
Not Supported
Genesys Cloud CX
Not Supported
Google Cloud Platform
Not Supported
Intercom
Not Supported
Microsoft Teams
Not Supported
Salesforce
Not Supported
Sentry
Not Supported
Slack
Not Supported
Twilio
Not Supported
Zendesk
Not Supported
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