Related Products
|
||||||
About
The ultimate operating system for expertly handling calls and optimizing workflow with real-time performance analytics, information dips from CRM systems, caller history, text messaging, and live call coaching capabilities. Call Box helps your team better handle calls as they happen and access customer conversations all in one place. From the moment a call comes in and during the conversation, Sales and Service agents are equipped to expertly handle leads with relevant caller information from CRM or other contact management platforms, and caller history. Managers are equipped with tools to coach and assist agents during live calls and follow conversations with the hottest leads. Intelligently designed tools ensure your customers receive an optimal caller experience and seamless call flow on every interaction over the phone. This leads to desired call outcomes and stronger customer relationships.
|
About
Voice Logica is a cloud-based AI voice-agent and business telephony platform for organizations handling customer calls. It answers inbound calls and can place outbound calls for reminders, follow-ups and campaigns. AI agents can respond to questions, route or transfer callers, schedule or update appointments, retrieve customer and order information, and create tasks or tickets through connected business systems. The service records and transcribes calls and provides summaries and analytics. It supports Greek- and English-language conversations and connects with calendar, CRM, ERP and e-commerce tools, with use cases including customer service, booking, order inquiries, lead follow-up and call handling across healthcare, hospitality, retail, insurance, property and education.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Call centers and businesses looking for a software solution to handle calls and optimize workflow with real-time performance analytics
|
Audience
Small and mid-sized businesses that handle many phone calls: clinics, hotels and rentals, e-shops, insurance agencies, real estate, banks, schools and public services
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
Pricing
€49/month
Plans start at €49/month and include a defined allowance of telephony/AI minutes; additional usage may incur charges. Confirm applicable VAT, included minutes and any annual-billing terms with the vendor before purchase.
Free Version
Not Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
|
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
|||||
Company InformationCar Wars
Founded: 2006
United States
www.carwars.com
|
Company InformationVoice Logica
Founded: 2024
Greece
www.voicelogica.ai
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Call Center Features
Blended Call Center
Not Supported
Call Logging
Not Supported
Call Recording
Supported
Call Scripting
Not Supported
Campaign Management
Not Supported
Database
Not Supported
Escalation Management
Not Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Not Supported
Manual Dialer
Not Supported
Outbound Call Center
Supported
Predictive Dialer
Not Supported
Progressive Dialer
Not Supported
Queue Management
Not Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Call Recording Features
Archiving
Not Supported
Call Sharing
Supported
Distributed Call Recording
Not Supported
Event Triggered Recording
Not Supported
File Transfer
Not Supported
Instant Retrieval
Not Supported
On-Demand Recording
Not Supported
Recording Bookmarking
Not Supported
Scheduled Recording
Not Supported
Screen Activity Recording
Not Supported
Video Call Recording
Not Supported
|
||||||
Integrations
Acquisio
Supported
Advent DMS
Supported
DealerSocket
Supported
Dealertrack DMS
Supported
Google Ads
Supported
Google Analytics
Supported
Google Calendar
Not Supported
Marin Software
Supported
Microsoft Outlook
Not Supported
ProMax Unlimited
Supported
|
Integrations
Acquisio
Not Supported
Advent DMS
Not Supported
DealerSocket
Not Supported
Dealertrack DMS
Not Supported
Google Ads
Not Supported
Google Analytics
Not Supported
Google Calendar
Supported
Marin Software
Not Supported
Microsoft Outlook
Supported
ProMax Unlimited
Not Supported
|
|||||
|
|
|