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About

The ultimate operating system for expertly handling calls and optimizing workflow with real-time performance analytics, information dips from CRM systems, caller history, text messaging, and live call coaching capabilities. Call Box helps your team better handle calls as they happen and access customer conversations all in one place. From the moment a call comes in and during the conversation, Sales and Service agents are equipped to expertly handle leads with relevant caller information from CRM or other contact management platforms, and caller history. Managers are equipped with tools to coach and assist agents during live calls and follow conversations with the hottest leads. Intelligently designed tools ensure your customers receive an optimal caller experience and seamless call flow on every interaction over the phone. This leads to desired call outcomes and stronger customer relationships.

About

Automatically capture phone calls and manage your leads on the go. Win more customers with the all-in-one CRM for small businesses. Leader integrates with your phone calls, calendar, and messages and enhances your business communication with data, automation, and work tools. Calls are automatically captured and identified with the caller's name, social profile, job title, and more. Create tasks, notes, and reminders, and set auto-replies with your own digital business card. Shorten your sales cycles, send price proposals, and win more customers. See data collected from the web about your callers. Find out about their work history, education, social networks, and more. Discover company details crucial for your sales closure. Focus on data that build relationships with your customers. See data collected from the web about your callers. Find out about their work history, education, and more. Discover company details crucial for your sales closure.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Call centers and businesses looking for a software solution to handle calls and optimize workflow with real-time performance analytics

Audience

Business teams searching for a solution to capture phone calls and manage leads to get more customers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Car Wars
Founded: 2006
United States
www.carwars.com

Company Information

Leader
Israel
leader.net/crm/

Alternatives

Alternatives

HelloLeads

HelloLeads

HelloLeads CRM

Categories

Call Center Supported
Call Recording Supported

Categories

CRM Supported

Call Center Features

Blended Call Center Not Supported
Call Logging Not Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Not Supported
Manual Dialer Not Supported
Outbound Call Center Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported

Call Recording Features

Archiving Not Supported
Call Sharing Supported
Distributed Call Recording Not Supported
Event Triggered Recording Not Supported
File Transfer Not Supported
Instant Retrieval Not Supported
On-Demand Recording Not Supported
Recording Bookmarking Not Supported
Scheduled Recording Not Supported
Screen Activity Recording Not Supported
Video Call Recording Not Supported

Integrations

Acquisio Supported
Advent DMS Supported
Calendar AI Not Supported
DealerSocket Supported
Dealertrack DMS Supported
Facebook Not Supported
Google Ads Supported
Google Analytics Supported
Instagram Not Supported
LinkedIn Not Supported
Marin Software Supported
ProMax Unlimited Supported
Skai Supported
Tumblr Not Supported
VinSolutions Connect CRM Supported
X (Twitter) Not Supported

Integrations

Acquisio Not Supported
Advent DMS Not Supported
Calendar AI Supported
DealerSocket Not Supported
Dealertrack DMS Not Supported
Facebook Supported
Google Ads Not Supported
Google Analytics Not Supported
Instagram Supported
LinkedIn Supported
Marin Software Not Supported
ProMax Unlimited Not Supported
Skai Not Supported
Tumblr Supported
VinSolutions Connect CRM Not Supported
X (Twitter) Supported
Claim Car Wars and update features and information
Claim Car Wars and update features and information
Claim Leader and update features and information
Claim Leader and update features and information