Capricorn

Capricorn

SilverBlaze
RADIX IDC

RADIX IDC

RiverRock Systems
+
+

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About

Capricon Customer Portals by SilverBlaze provides a completely configurable self-service web portal solution that increases staff efficiency and customer satsifaction. With Capricon, businesses can provide customers with self-help tools to manage their utilities, reduce call volumes, access tools for interacting with customers in new ways, and reduce costs associated with paper invoices, bills, and reports. Capricon can integrate with existing business systems and can be accessed at anytime from anywhere on any device.

About

Focus on growing your business, not trying to figure out how to manage your systems. RiverRock Radix IDC provides all the tools you need to deliver an accurate bill and increase your bottom line. Let RADIX IDC help you expand and capture new revenue streams. Enabling your business to feel confident knowing you have complete visibility and management of your customer base. Extending the functionality of the core billing suite directly to your customer through self-service options. Simplifying the complexities of rating requirements necessary for you to capture and retain customers. Helping simplify your overall customer support process and enhance your service delivery. Making better decisions by bringing all of your data together into specific and measurable KPIs.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Utility providers

Audience

Accountants in need of an Utility Billing solution that helps with batch maintenance

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

SilverBlaze
Founded: 1999
Canada
www.silverblaze.com

Company Information

RiverRock Systems
Founded: 1999
United States
www.riverrocksystems.com/products/accountsreceivable/

Alternatives

Alternatives

Dynamics Billing

Dynamics Billing

Omniware Solutions
Aria

Aria

Aria Systems
UtilityBilling

UtilityBilling

Utilibill
UMAX

UMAX

Itineris

Categories

Categories

Utility Billing Features

Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Portal Features

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

Utility Management Systems Features

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Utility Billing Features

Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Billing and Provisioning Features

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Integrations

No info available.

Integrations

No info available.
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