Callroute vs. Microtalk Comparison


Callroute	Microtalk Microtalk Europe Limited	+	+
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About Integrate Microsoft Teams Phone with any platform. Connect your voice services to Microsoft Teams within minutes with our one-click integration. No infrastructure or deep technical skills required. Automatically assign Direct Routing, Microsoft Calling Plans, or Operator Connect phone numbers to users based on provisioning rules.	About Microtalk provides cloud-based phone solutions that enable businesses to connect securely from anywhere. Its hosted voice platform is designed for everyone, from single users to call centers with 10,000+ agents. The Microtalk Cloud Phone System includes advanced features like IVR, call recording, ring groups, skills-based routing, and HD quality calling. For contact centers, Microtalk offers scalable VoIP trunks, toll-free and DID numbers, and a hosted predictive dialer. The company also delivers high-speed fibre internet with speeds up to 10Gb, alongside SMS services for mass campaigns, scheduling, and compliance. Trusted by over 10,000 customers across 15 countries, Microtalk combines cost efficiency, easy integration, and 24/7 support.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Practice Leads / Managers; Alliance Managers / Directors; Partner Managers; Product Owners	Audience Microtalk is designed for businesses, call centers, and enterprises seeking cost-effective, scalable, and feature-rich cloud communication solutions
Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos No images available	Screenshots and Videos No images available
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing $20/month Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Callroute United Kingdom www.callroute.com	Company Information Microtalk Europe Limited Founded: 2008 United Kingdom microtalk.co.uk
Alternatives Operator Connect for Microsoft Teams Intrado	Alternatives Yeastar P-Series PBX System Yeastar
CallTower	IPFone
Wavetel Wavetel Business LTD	ULTATEL
Voiceworks	Dialpad Connect Dialpad
Yodel.io YodelTalk View All	Nextiva View All
Categories Unified Communications Supported User Provisioning and Governance Supported	Categories Business VoIP Supported Call Center Supported Cloud PBX Supported Contact Center as a Service (CCaaS) Supported UCaaS Supported Unified Communications Supported
Unified Communications Features Audio / Video Conferencing Not Supported Calendar Management Not Supported Call Recording Supported Call Routing Supported Chat / Messaging Not Supported Fax Management Not Supported File Sharing Not Supported Mobile Access Not Supported Multi-User Collaboration Not Supported Voice Mail Supported Show More Features User Provisioning and Governance Features Access Governance Not Supported Access Verification Workflow Not Supported Audits / Reports Not Supported Automatic Provisioning / Deprovisioning Supported Delegated Access Authorization Not Supported Identity Synchronization Not Supported Lifecycle Management Not Supported Multi-Factor Authentication (MFA) Not Supported Password Management Not Supported Policy Enforcement Not Supported Single Sign-On (SSO) Not Supported User Self-Service Not Supported	Unified Communications Features Audio / Video Conferencing Supported Calendar Management Not Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Not Supported File Sharing Supported Mobile Access Supported Multi-User Collaboration Supported Voice Mail Not Supported Show More Features Business VoIP Features Call Parking Not Supported Call Recording Supported Contact Management Supported Encryption Not Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Unified Communications Supported Voice Quality Enhancement Not Supported Call Center Features Blended Call Center Not Supported Call Logging Supported Call Recording Supported Call Scripting Supported Campaign Management Not Supported Database Supported Escalation Management Not Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Supported Progressive Dialer Supported Queue Management Supported Real-time Chat Not Supported Reporting/Analytics Supported Cloud PBX Features Call Recording Supported Call Routing Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Virtual Extensions Supported Web Conferencing Not Supported
Integrations Bigin by Zoho CRM Not Supported HubSpot CRM Not Supported Microsoft Teams Supported Salesforce Not Supported View All 1 Integration	Integrations Bigin by Zoho CRM Supported HubSpot CRM Supported Microsoft Teams Not Supported Salesforce Supported View All 3 Integrations
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