CallMaker

CallMaker

CM Software
ICTBroadcast

ICTBroadcast

ICT Innovations
+
+

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About

CallMaker Cloud Dialer helps you win more orders - an efficient sales system with dialer and the platform that makes your organization grow. CallMaker Dialer has the market's sharpest dialer algorithm, smoothest interface and yet all the features you expect from a complete business system. Regardless of whether your booking department works with companies or the private market, books individual meetings or seminars, CallMaker Book is the obvious system choice for your bookers, project managers and salespeople. Sales system for you with recurring B2B sales where the seller owns his own prospects and processes them regularly. Taking care of callbacks gives you immediate improved results. The inbound module gives you call blending, customer service function, personal number and much more. CM Software can finally announce that we are adding the ability to buy addresses (lists) from us to your CallMaker Dialer. B2B, B2C, selected, sorted, unsorted, nixed, washed, unwashed, hot lists.

About

ICTBroadcast is a multi-tenant, white label, unified communications-based autodialer, predictive dialer, progressive, preview and power dialer software solution feature inbound IVR, IVR Studio, press 1 campaign, complete call center, AMD, HLR, DNC, survey, appointment, Dialog flow integration, Rest APis, and WEBRTC also supporting Voice, SMS, Email and Fax communications . Suitable for small business owners, entrepreneurs, and Service Providers. It enables service providers to offer a wide range of telemarketing, call centre and contact centre-related services. It can be scaled to blast thousands of simultaneous calls and it fits most voice broadcasting and call centre scenarios with effective and efficient communications management.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that need a cloud predictive and progressive dialer

Audience

Enterprises, call centres, contact centres, telemarketers, internet service providers ITSP, VoIP service providers, auto dialers, predictive dialer

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$299
ICTBroadcast Enterprise Edition 50 channels / prices are now $499/one time payment
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.8 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • What really stands out about ICTBroadcast is how it unifies everything into one platform—voice, SMS, email, and fax—so I don’t have to rely on multiple tools. The predictive dialing works beautifully and really improves agent efficiency. The campaign management is flexible, the IVR designer is easy to use, and the reporting gives me exactly the kind of insights I need to refine my outreach. Another big plus is reliability—large campaigns run smoothly without lag or crashes. The fact that it’s multi-tenant and scalable makes it perfect for service providers as well as businesses like mine.
  • As a long-time user of ICTBroadcast, I can confidently say that it has transformed the way we handle communication at our organization. The IVR studio in ICTBroadcast is a game-changer for us. We've been able to create highly customized interactive voice response systems that enhance the caller experience and streamline call routing. The flexibility of the IVR studio allows us to adapt quickly to changing needs and preferences.
  • It made it simple for me to create a personalized IVR. ICTBroadcast is a polished, developed tool with a wealth of features for telemarketing and contact center operations.
  • I purchased 500 channels ICTBroadcast license a few years ago, and I found it feature-rich and user-friendly, especially since its IVR Designer has unique features not available anywhere.

Cons

  • I haven’t encountered any significant issues with ICT Broadcast so far. The platform works as expected and serves its purpose well for our communication needs.
  • There are no significant problems with ICTBroadcast. As a user of ICTBroadcast, I find this software to be exceptionally reliable and efficient. It consistently delivers excellent performance and effectively addresses all my business-related concerns.
  • I don't face any kind of disadvantage with ICTBroadcast.
  • There is no cons of this product, I'm in love with this product.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CM Software
Sweden
www.callmaker.se/

Company Information

ICT Innovations
Founded: 2006
Pakistan
www.ictbroadcast.com

Alternatives

T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications

Alternatives

T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications
DialerAI

DialerAI

Star2Billing S.L. (ESB65173742)
Greenlight CRM

Greenlight CRM

Greenlight Innovation
Readymode

Readymode

Readymode (formerly Xencall)

Categories

Categories

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Integrations

Asterisk
Axis LMS
Fortnox
FreePBX
FusionPBX
GetAccept
ICTCRM
ICTContact
Microsoft Dynamics 365
SalesScreen
Scrive
Visma.net

Integrations

Asterisk
Axis LMS
Fortnox
FreePBX
FusionPBX
GetAccept
ICTCRM
ICTContact
Microsoft Dynamics 365
SalesScreen
Scrive
Visma.net
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Claim CallMaker and update features and information
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