Callbell vs. Chaskiq Comparison


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About Sell and support your customers on WhatsApp, Facebook Messenger, Instagram Direct and Telegram from a single multi-agent platform. Invite your teammates and support your customers on WhatsApp Business, Instagram Direct, Messenger and Telegram from a single integrated and multi-agent solution. With Callbell, you can divide your team into teams according to their specific functions, so that your customer always finds what he’s looking for thanks to the automatic routing. Use statistics to analyze your team’s performance, study the best communication strategy and keep control over all communication between your company and its customers. Collaborate with your support or sales team from a single platform on your WhatsApp Business, Instagram Direct, Facebook Messenger and Telegram chats. Unify your customer’s favorite messaging channels on one platform. Improve response time with a system designed for multiple agents.	About Chaskiq is an open source messaging platform that enhances communication between support, sales, and marketing teams and their customers. It offers a robust web chat system with video call capabilities, onboarding tours, one-off messages, and newsletter campaigns. The platform supports unlimited inboxes, consolidating conversations from various sources such as Twitter, WhatsApp, Facebook Messenger, and Telegram into a single interface. Chaskiq's automation features include routing bots for automating conversations, outbound and inbound automation, audience targeting, and a route editor. Users can send mass emails, display banners, pop-ups, or guided tours to engage visitors at optimal moments. The help center allows companies to organize and present help content through articles categorized for easy access. Reporting tools enable the creation of customized reports with visually appealing graphics, even incorporating data from external services.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies and sales teams in need of a tool to sell and support their customers on WhatsApp	Audience Businesses wanting a solution to streamline customer engagement and improve their marketing strategies
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $15 per month Free Version Supported Free Trial Supported	Pricing Free Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Callbell Founded: 2018 France www.callbell.eu/en/	Company Information Chaskiq Founded: 2019 Chile chaskiq.io
Alternatives Trengo	Alternatives Chatwoot
Whaticket	Atom
AsisteClick	respond.io
B2Chat	Saysimple
Lemur Live Chat Lemur View All	AnyChat View All
Categories Live Chat Supported	Categories Customer Communications Management Supported Live Chat Supported
Live Chat Features Canned Responses Supported Customizable Branding Not Supported Geo Targeting Not Supported Offline Form Not Supported Proactive Chat Supported Screen Sharing Not Supported Third Party Integration Supported Transfers / Routing Not Supported Website Visitor Tracking Not Supported
Integrations Facebook Supported Instagram Supported WhatsApp Supported Booked it Supported Calendly Not Supported Clearbit Not Supported Facebook Messenger Not Supported FullContact Not Supported GraphQL Not Supported Gumroad Not Supported Help Scout Not Supported OAuth Not Supported Pipedrive Not Supported Reveniu Not Supported Slack Not Supported Stripe Not Supported Telegram Not Supported Twilio Not Supported X (Twitter) Not Supported Zoom Not Supported Show More Integrations View All 4 Integrations	Integrations Facebook Supported Instagram Supported WhatsApp Supported Booked it Not Supported Calendly Supported Clearbit Supported Facebook Messenger Supported FullContact Supported GraphQL Supported Gumroad Supported Help Scout Supported OAuth Supported Pipedrive Supported Reveniu Supported Slack Supported Stripe Supported Telegram Supported Twilio Supported X (Twitter) Supported Zoom Supported Show More Integrations View All 19 Integrations
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