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About

The development is based on a unique technique that allows you to reliably record the location of the callback button (widget) on the site. We store the phones of 12 million people who ordered calls through CallbackHunter. We enter their number in the widget in advance - they call you in 1 click. This is the secret of our conversion. We are friends with 152 FZ “On the protection of the Persian. data". All information is protected. CallbackHunter 7 downloads user data from his social network (VK, Twitter) if he has given his consent to share them. In your personal account, you will have access to the social network profiles of visitors who started a chat with you, ordered a call or sent an SMS. Before connecting to a client, CallbackHunter will tell your agent the client's name and related information. At any time, you can respond to a complaint or resume an accidentally interrupted dialogue. Social media gives you that opportunity.

About

Octella is a customizable omnichannel contact center platform that consolidates voice, messaging, and digital channels into a single interface. It provides full PBX capabilities, call flow management, recordings, voicemail, IVR, and text‑to‑speech, alongside advanced autodialing to optimize agent workloads and reduce drop‑offs. Social media and chat integrations enable seamless customer engagement across platforms, while direct inward dialing (DID) numbers let you localize presence. Built‑in call tracking, callback scheduling, and email integration ensure no customer request slips through the cracks, and global SMS support extends outreach worldwide. The platform’s AI features automate routine tasks, such as sentiment analysis, call summarization, and intelligent routing, and deliver real‑time analytics to surface performance insights. Agents and managers access all channels via a mobile app or softphone, with SIP trunking for high‑quality, scalable voice services.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Online businesses seeking a solution to communicate with customers in any channel

Audience

Contact center managers and customer‑support teams seeking a tool to manage voice, messaging and digital channels with AI‑powered automation

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

€15 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CallbackHunter
Founded: 2014
United States
callbackhunter.com

Company Information

Octella
Latvia
octella.com

Alternatives

Alternatives

uContact

uContact

net2phone
Microtalk

Microtalk

Microtalk Europe Limited
Readymode

Readymode

Readymode (formerly Xencall)

Categories

Categories

Inside Sales Features

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Integrations

Bing
Bitrix24
Facebook Ads
Google Ads
Google Analytics
HubSpot CRM
Pipedrive
Workslam
Yandex Direct
Zapier
Zoho CRM

Integrations

Bing
Bitrix24
Facebook Ads
Google Ads
Google Analytics
HubSpot CRM
Pipedrive
Workslam
Yandex Direct
Zapier
Zoho CRM
Claim CallbackHunter and update features and information
Claim CallbackHunter and update features and information
Claim Octella and update features and information
Claim Octella and update features and information