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About

Call Confident offers both Caller ID Reputation and List Management solutions. Check to see if your caller IDs are showing up as Spam Risk or Spam Likely, as well as spam flags by robocalling prevention apps. Our list management tools allow you clean your data against various DNC and known TCPA litigator lists.

About

Freevoice is a comprehensive business communication platform offering a range of solutions tailored to enhance organizational efficiency. Their business phone system provides features such as user portals for internal messaging, call management, faxing, texting, and personal call routing. It supports connections from various devices, including desk phones, softphones, or browsers, and offers local presence by automatically matching your caller ID to the area you're calling. For call centers, Freevoice delivers tools to track marketing efforts, manage agents, and ensure a superior customer experience. Features include auto-call distribution, call queuing, virtual hold, agent portals, caller priorities, and local number display. The system also provides extensive reporting and metrics, such as agent reports, queue reports, call details, and wallboard displays. The predictive dialer feature allows dialing multiple lines per agent.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer Service, Call Centers, Education, Enterprises, Health care, non profits, Small Business, Telemarketing

Audience

Businesses and call centers seeking a communication platform to streamline operations and enhance customer interactions

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$250 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$5.90 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Call Confident
Founded: 2024
United States
callconfident.com

Company Information

Freevoice
United States
www.freevoice.tech/

Alternatives

Alternatives

T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications
XCALLY

XCALLY

Xenialab

Categories

Call Center Supported

Categories

Auto Dialer Supported
Call Center Supported

Integrations

HubSpot CRM Not Supported
Salesforce Not Supported

Integrations

HubSpot CRM Supported
Salesforce Supported
Claim Call Confident and update features and information
Claim Call Confident and update features and information
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Claim Freevoice and update features and information