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About

CallCloud seamlessly converts your Salesloft, Outreach, or HubSpot dialer into a power dialer, enabling you to efficiently manage call tasks. It offers features such as auto-dialing, which initiates and ends unanswered calls automatically, and auto-logging, where default dispositions are recorded before proceeding to the next call. The platform allows configuration to automatically open a prospect's LinkedIn, CRM page, website, and more, facilitating comprehensive research. Users can replace the standard ringtone with a playlist from their preferred music player, enhancing the calling experience. CallCloud also provides AI-powered transcription, automatically transcribing cold calls for easy reference. The platform integrates directly into existing tools, eliminating the need to adapt to a new user interface. Reps report feeling less stressed, making more dials, and experiencing improved overall well-being while using CallCloud.

About

DialedIn is a modern call center software designed to transform customer interactions and streamline your operations, helping teams achieve more daily. By automating and optimizing key workflows across inbound, outbound, and blended environments, DialedIn helps you boost agent productivity and deliver better outcomes across every call. Key features include: • Fast Setup & Deployment • User-Friendly Interface • Advanced Predictive, Preview & Progressive Dialing • Smart Call Routing • No-Code Integrations • Comprehensive Reports • Real-Time Analytics • Security & Compliance • Scalable Architecture • Spam Mitigation With Our Patented CleanCallerID™ Technology • Exceptional 24/7 U.S.-Based Support • Flexible Pricing Options Choose a package that fits your team and budget. At our core, DialedIn is passionate about providing exceptional customer service. That’s why we are constantly innovating and improving our solutions to ensure that our clients are always ahead.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses searching for a solution to manage and streamline their call tasks

Audience

Call centers with at least 5 agents, engaged in inbound, outbound and blended call environments.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$29 per month
Free Version
Free Trial

Pricing

$25.00/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CallCloud
United States
www.callcloud.app/

Company Information

DialedIn
Founded: 1996
United States
getdialedin.com

Alternatives

GetCalley

GetCalley

CSTech

Alternatives

T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications
Freshcaller

Freshcaller

Freshworks

Categories

Categories

Auto Dialer Features

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR Features

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Integrations

HubSpot Sales Hub
Dropbox
Gong
Google Chrome
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Jira
LinkedIn
Make
Microsoft Dynamics 365
Microsoft Teams
Oracle CRM On Demand
Outreach
Salesforce
Slack
Zapier
Zapier Canvas
Zendesk
Zoho Analytics

Integrations

HubSpot Sales Hub
Dropbox
Gong
Google Chrome
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Jira
LinkedIn
Make
Microsoft Dynamics 365
Microsoft Teams
Oracle CRM On Demand
Outreach
Salesforce
Slack
Zapier
Zapier Canvas
Zendesk
Zoho Analytics
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