Related Products
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About
CallBack HVAC helps HVAC businesses follow up after supported missed calls. On a configured call path, an unanswered caller can press 1 to request one service text from an approved provider number. The owner reviews replies, calls customers back, and records lead outcomes. Delivery timing and booked work are not guaranteed; this is not a staffed answering service.
The software is $149/month after a 14-day no-card trial starting after email confirmation. The clock runs during setup and carrier review. Customer use requires an approved texting number, registration, compatible routing, caller consent, and a successful call-and-text test. Provider number, registration, voice, messaging, and carrier fees are separate, even during the trial.
Twilio is standard. Confirm Telnyx or Plivo availability before choosing either. The dashboard supports one reply per incoming customer message and CSV export; it does not include CRM sync or dispatch. AI CSR is a separately reviewed pilot.
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About
ServiceHelpHQ is all-in-one software for home-service businesses like cleaning, lawn care, pest control, HVAC, and plumbing. It replaces the tangle of a calendar, spreadsheet, texting app, and separate invoicing tool with one simple platform built for small teams.
Book one-off and recurring jobs, then dispatch crews on a live map that accounts for drive time and flags double-bookings before they happen. Send quotes with optional add-ons customers approve online, invoice them, and take card payments through integrated Stripe, with funds going straight to your bank.
Customers get automatic text reminders and can message you two-way, cutting no-shows. In the field, crews check in and out, mark en route, and work job checklists from their phone.
Simple, affordable, and free to start.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
HVAC companies, owner-operators, small HVAC crews, and multi-crew HVAC operations in the United States
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Audience
Small home-service businesses, cleaning, lawn care, pest control, HVAC, and plumbing. Owner-operators and small crews (roughly 1 to 50 people) who need scheduling, dispatch, quotes, invoicing, and customer communication without enterprise cost or complexity.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$149/month
Core software: $149/month after a 14-day no-card trial starting after email confirmation. The trial runs during provider setup and carrier review. Customer use requires a paid provider account, approved texting number, registration, compatible routing, consent and a successful call-and-text test. Provider number, registration/campaign, call, text and carrier fees are separate, including during the software trial. Twilio is standard; confirm Telnyx or Plivo availability before choosing either. AI CSR pilots are separate.
Free Version
Free Trial
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Pricing
$29/month
Free up to Up to 10 visits per month.
$29/month up to 100 visits, then additional per visit
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCallBack HVAC
Founded: 2026
United States
callbackhvac.com
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Company InformationServiceHelpHQ
Founded: 2026
United States
servicehelphq.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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HVAC Features
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
SMS Marketing Features
2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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Integrations
Twilio
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