Call2Field

Call2Field

RedZebra Software
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About

After weeks of rigorous testing, we are excited to launch the next version update of Call2Field! Our new web-based interface titled ‘Call2Field Online’ will allow you to use the Call2Field software in your browser! You'll be able to scale it to any size, resolution and zoom setting, and have the ability to open multiple tabs. Plus, the benefit of an updated and redesigned interface. Call2Field Mobile has been completely overhauled behind the scenes; making better use of new device-side technology keeping up to date with the latest browser changes and storing data more efficiently. Other new additions include; a ‘Clear Data and Cache’ button on the settings screen, Time Entry now has a section for Expenses, and enabling Offline Mode will download background codes (these will still need to be kept up to date). We’ve updated the Customer Portal to include multi-equipment! This will allow Call Finder to search correctly and display multi-equipment results from both Calls and reports.

About

Praxedo is an AI-powered Field Service Management software empowering service companies to increase productivity, streamline business processes and improve customer satisfaction. Customers choose Praxedo for its easy-to-use, highly configurable open web platform and mobile app that integrate seamlessly with third-party systems via robust API's and pre-existing connectors. More than 1,500 field service organizations and 65,000 users worldwide use Praxedo daily to optimize scheduling, digitize work orders and track field technicians' activities. Due to its scalability and unmatched implementation times, Praxedo has become one of the world's top software solutions in Field Service Management and was included in Gartner's Magic Quadrant for six consecutive years.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies and professionals seeking a field service management solution

Audience

Mid-sized service companies in telecoms, utilities, HVAC, heavy equipment, etc.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$39/month/user
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

RedZebra Software
Founded: 2005
United Kingdom
www.redzebrasoftware.com

Company Information

Praxedo
Founded: 2005
France
www.praxedo.com

Alternatives

Alternatives

NewWaySERVICE

NewWaySERVICE

OroLogic Inc.
Fastrax

Fastrax

Ergos Software
Ai Field Management

Ai Field Management

AI FIELD MANAGEMENT
Field Force Tracker

Field Force Tracker

Rapidsoft Systems

Categories

Categories

HVAC Supported
Plumbing Supported
Service Dispatch Supported
Work Order Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Not Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Technician Management Not Supported
Work Order Management Not Supported

Maintenance Management Features

Asset Tracking Not Supported
Billing & Invoicing Not Supported
Calibration Management Not Supported
Dispatch Management Not Supported
Inventory Control Supported
Inventory Management Supported
Key & Lock Management Not Supported
Mobile Access Not Supported
Planning Calendar Not Supported
Predictive Maintenance Supported
Preventive Maintenance Not Supported
Purchasing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Technician Management Not Supported
Work Order Management Not Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Not Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Maintenance Management Features

Asset Tracking Supported
Billing & Invoicing Supported
Calibration Management Not Supported
Dispatch Management Supported
Inventory Control Supported
Inventory Management Supported
Key & Lock Management Not Supported
Mobile Access Supported
Planning Calendar Supported
Predictive Maintenance Supported
Preventive Maintenance Supported
Purchasing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Not Supported
Call Center Management Not Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Work Order Features

Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported

Integrations

Google Calendar Not Supported
Microsoft Dynamics 365 Business Central Not Supported
Microsoft Excel Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Sage X3 Not Supported
Salesforce Not Supported
Salesforce Agentforce Service Not Supported

Integrations

Google Calendar Supported
Microsoft Dynamics 365 Business Central Supported
Microsoft Excel Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Sage X3 Supported
Salesforce Supported
Salesforce Agentforce Service Supported
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