Call Record Analyzer

Call Record Analyzer

Intelligent Visibility
QualifyGo

QualifyGo

Oak Innovation Limited
+
+

Related Products

  • PathSolutions TotalView
    43 Ratings
    Visit Website
  • AdRem NetCrunch
    158 Ratings
    Visit Website
  • Caller ID Reputation
    42 Ratings
    Visit Website
  • DialedIn
    615 Ratings
    Visit Website
  • CallTools
    594 Ratings
    Visit Website
  • CallHub
    426 Ratings
    Visit Website
  • 800.com
    2,337 Ratings
    Visit Website
  • Community Phone
    1,404 Ratings
    Visit Website
  • Squaretalk
    288 Ratings
    Visit Website
  • TollFreeForwarding
    3,215 Ratings
    Visit Website

About

Need to generate meaningful visual reports from your Cisco UC environment? CRA can help. CRA is a powerful cloud-based, easy-to-use, modern web call detail reporting analytics platform for Cisco® Unified Communications Environments. Provides deep Insight into your UC environment you haven't had before. Quickly understand important calling patterns in your UC environment. Enables you to easily run customizable reports for all department types. Troubleshoot voice and video QOS issues on a per-call basis. Customizable column title definitions​​. Customizable data formatting​. Easily drill down into call record information​. Visualization of call flows​. Device usage reports​. Ability to recognize internal vs. external calls. Add custom caller-id labels. Know exactly the talk utilization of any device. Who placed or received a certain call. Find out why a call was disconnected. See the top talkers by department.

About

Get more from your teams investment, with QualifyGo's range of historic and real-time reporting tools that keep you on top of calls and employee activity. ClarifyGo is hosted, managed and supported by Oak in the cloud. The result is a low-risk, cost-effective solution that saves you the hassle of looking after the system yourself. QualifyGo's user-defined dashboards, reports and wallboards help you understand - and handle with confidence - everything that matters, from Teams' Auto Attendants to user adoption. With a range of core and additional reporting capabilities to choose from, you can tailor QualifyGo to suit you, your department and your organization. Move beyond the basics in Teams. Monitor user adoption, call activity, and staff performance to manage calls, drive activity and identify training needs.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Any organization that uses Cisco Unified Communications

Audience

Anyone searching for a cloud-based reporting, analytics and management platform for Microsoft Teams

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$415 per month
Essentials Plan - $415 per month
Plus Plan - $725 per month
Enterprise Plan - $1295 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Intelligent Visibility
Founded: 2014
United States
www.callrecordanalyzer.com

Company Information

Oak Innovation Limited
Founded: 1985
United Kingdom
www.oakinnovate.com/qualifygo

Alternatives

Alternatives

Shadow CMS

Shadow CMS

Resource Software International
SolarWinds VNQM

SolarWinds VNQM

SolarWinds
Clobba

Clobba

Code Software
CommsOffice Express

CommsOffice Express

CommSoft Software Solutions
Infortel Select

Infortel Select

ISI Telemanagement Solutions
Call Accounting Mate

Call Accounting Mate

Callaccounting.ws

Categories

Categories

Call Accounting Features

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

VoIP Monitoring Features

Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

Integrations

Cisco Webex
Microsoft Teams

Integrations

Cisco Webex
Microsoft Teams
Claim Call Record Analyzer and update features and information
Claim Call Record Analyzer and update features and information
Claim QualifyGo and update features and information
Claim QualifyGo and update features and information