Call Coach AI

Call Coach AI

Icana.AI
Call Coach AI Ender Turing

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Call Coach AI:

About

CallCoach is an AI-powered coaching and analytics platform designed to improve the performance of sales and customer service teams by analyzing every customer interaction across voice calls, chat, and digital channels. It evaluates not only what is said but how it is said, measuring tone of voice, empathy, pacing, articulation, and communication effectiveness to provide a deeper understanding of conversation quality. It processes 100% of interactions rather than small samples, transforming previously unmonitored conversations into actionable insights that can be used for coaching, compliance, and performance optimization. It delivers near real-time feedback to agents, along with structured reports and ongoing insights for team leaders, enabling continuous improvement and faster skill development. CallCoach also includes simulation capabilities, allowing agents to practice realistic conversations, handle objections, and refine techniques in a safe environment.
Ender Turing:

About

Ender Turing is a conversation intelligence and speech analytics platform for contact centers, sales, and customer-success teams. It analyzes calls, chats, emails, support tickets, and meetings, producing transcripts, summaries, topics, tags, and configurable quality scores. AutoQA applies scorecards across conversations, while search, dashboards, charts, and funnels help teams examine customer reasons, script adherence, satisfaction, and performance. EnderGPT answers questions about conversations with cited examples, and automated alerts, reports, and coaching workflows help teams act on findings. Connectors, a browser extension, REST API, SFTP, and file upload bring conversation data into the platform. Enterprise plans support private-cloud and on-premise deployment.
Call Coach AI:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Ender Turing:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Call Coach AI:

Audience

Contact centers, sales teams, and customer service organizations that want to improve agent performance and customer interactions through AI-driven conversation analysis and coaching
Ender Turing:

Audience

Contact centers and customer-success teams that need conversation analytics, automated quality scoring and coaching.
Call Coach AI:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Ender Turing:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Call Coach AI:

API

Offers API Not Supported
Ender Turing:

API

Offers API Supported
Call Coach AI:

Screenshots and Videos

Ender Turing:

Screenshots and Videos

Call Coach AI:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Ender Turing:

Pricing

$39/agent/month
A free plan is available and does not expire. Contact-center accounts include up to 5 agents and 100 calls per agent per month, with a 10-minute call limit; sales and customer-success accounts include up to 3 users and 50 conversations per month, with a 30-minute meeting limit. Team plans start at $39/agent/month for contact centers and $59/user/month for sales and customer success. Business plans start at $79/agent/month and $89/user/month, respectively. Paid plans have no seat, conversation, or duration limits. Enterprise pricing is custom; private-cloud and on-premise deployment are available, with a one-time setup fee for on-premise. Ender Assist is available for $0.49 per assisted call.
Free Version Supported
Free Trial Not Supported
Call Coach AI:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Ender Turing:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Call Coach AI:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Ender Turing:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Call Coach AI:

Company Information

Icana.AI
Australia
www.icana.ai/products/callcoach.html
Ender Turing:

Company Information

Ender Turing
Founded: 2020
Estonia
enderturing.com
Call Coach AI:

Alternatives

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5.0 out of 5 stars
Ender Turing:

Alternatives

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Ender Turing:
Call Coach AI:
Ender Turing:
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CTM

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Ender Turing:
Call Coach AI:

Categories

Ender Turing:

Categories

Call Coach AI:

Integrations

Amazon Connect Supported
Five9 Supported
Talkdesk Supported
3CX Supported
8x8 Supported
8x8 Contact Center Not Supported
Aircall Not Supported
Avaya Cloud Office Supported
Cisco CX Cloud Supported
GENESYS Supported
Genesys Cloud CX Not Supported
NiCE CXone Mpower Not Supported
NiCE Workforce Management (WFM) Supported
RingCentral RingCX Supported
Twilio Supported
Twilio Flex Not Supported
Vonage AI Studio Supported
Webex Contact Center Not Supported
Zoom Supported
Ender Turing:

Integrations

Amazon Connect Supported
Five9 Supported
Talkdesk Supported
3CX Not Supported
8x8 Not Supported
8x8 Contact Center Supported
Aircall Supported
Avaya Cloud Office Not Supported
Cisco CX Cloud Not Supported
GENESYS Not Supported
Genesys Cloud CX Supported
NiCE CXone Mpower Supported
NiCE Workforce Management (WFM) Not Supported
RingCentral RingCX Not Supported
Twilio Not Supported
Twilio Flex Supported
Vonage AI Studio Not Supported
Webex Contact Center Supported
Zoom Not Supported
Call Coach AI:
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Ender Turing:
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