Related Products
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About
Call Box provides comprehensive phone solutions that simplify communication and reduce inefficiencies in call handling. Ditch outdated hardware systems that are difficult to configure and expensive to maintain. Quickly make adjustments with Call Box's flexible and reliable VoIP system. Uncover and resolve gaps in phone processes with a unique combination of human reviewers and machine learning technology. Drive a culture of phone accountability with continuous feedback loops that change the outcome of a call before it ends. Call Box delivers an optimal caller experience through custom call routing, specified time conditions, custom auto attendants, personalized voicemail greetings, and more. Call Box presents your agents with customer history, lead source information, and performance indicators as live calls come into your business. Call Box connects callers to the right place as quickly as possible based on previous interactions, predicted agent success, and advanced call routing.
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About
Cool Telecom is a cloud-based simple phone system for all business sizes. we have a multifunction interface that include CRM and Helpdesk tools, that increase sales and help support teams to communicate clearly and efficiently.
The client can instantly add numbers from 50+ countries, scale their teams based on seasonality, and gain deep insights through real-time analytics.
Accessible from any device, Place and take calls anywhere.
You can instantly obtain phone numbers in over 50+ countries, and handle calls from Cool Telecom multifunction app.
Quickly and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard.
Also you can get advanced and real-time analytics on agent and team performance and productivity, monitor them on the live feed and cross-reference data with an existing CRM for more understanding and improvement.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses searching for a comprehensive phone solution
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Audience
All types of businesses in need of phone system, including call centers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
€10 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCall Box
Founded: 1988
United States
www.callbox.com
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Company InformationCool Telecom
Founded: 2021
France
www.cool-telecom.com
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Categories |
Categories |
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Integrations
No info available.
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Integrations
No info available.
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